Remote: VP of Payor Relations

Be part of a soul-hearted approach to healing

Alsana is a national leader in eating disorder treatment, offering a holistic, soul-hearted approach to recovery for adults and adolescents of all genders.

We exist to be a source of hope and healing, creating safe, nurturing spaces where individuals can cultivate the roots of their own recovery story.

The Vice President of Payor Relations is a senior executive responsible for enterprise-wide payor strategy, contracting, relationship management, reimbursement optimization, and network growth.

The VP partners with Revenue Cycle, Finance, Clinical Operations, Admissions, Utilization Management, Legal/Compliance, and Executive Leadership to maximize reimbursement, improve patient access, reduce authorization barriers, and support sustainable growth.

Key Responsibilities

• Develop and execute enterprise-wide payor and contracting strategy.
• Lead negotiations, renewals, amendments, and lifecycle management for commercial, government, and specialty payor contracts.
• Negotiate reimbursement rates, single-case agreements, out-of-network arrangements, and alternative/value-based payment models.
• Manage strategic relationships with national and regional payors, including executive business reviews and issue escalation.
• Identify and resolve systemic authorization, denial, underpayment, claims, and reimbursement issues.
• Analyze contract performance, reimbursement trends, and market dynamics to maximize net revenue and reduce leakage.
• Partner with Utilization Management and Clinical Operations to improve authorization outcomes and advocate for evidence-based eating disorder treatment.
• Build and lead a high-performing Payor Relations/Contracting team and participate on the Executive Leadership Team.

Qualifications

• 10+ years of progressive healthcare payor contracting/managed care experience.
• 5+ years in senior leadership with responsibility for contracting and payor strategy.
• Proven success negotiating national and regional payor agreements.
• Strong knowledge of behavioral health reimbursement methodologies.
• Experience managing complex, multi-site or multi-state healthcare organizations.
• Demonstrated record of improving reimbursement and contract performance.
• Preferred: Experience in eating disorders, behavioral health, mental health, substance use, or specialty healthcare; RTC/PHP/IOP contracting; private equity-backed organizations; and value-based/alternative payment models

Benefits That Support You

At Alsana, we believe in caring for the people who make our mission possible. Eligible team members enjoy a supportive benefits package designed to support your health, well-being, and growth, including:

Benefits

• Medical, Dental, and Vision insurance with multiple plan options
• HSA plans with employer contributions
• FSA Healthcare and Dependent Care plan options
• Generous PTO, sick time, Covid Time, and 6 paid holidays
• Company-paid Basic Life and AD&D insurance
• Short-term disability (company-paid for non-CA; CA uses state plan)Continuing education stipend for eligible roles
• Voluntary benefits including Supplemental Life, Long-Term Disability, Accident, and Hospital Indemnity
• LifeMart employee discount program
• Free meals (position-specific)

(Cigna nationwide; Kaiser available in CA)

Join us in helping people feel rooted, engaged, and respected as they find their path to recovery. Together, we foster a community built on compassion, mutual respect, and whole-hearted care.