Medical Assistant

TrueSmart Care Job Opportunity

TrueSmart Care is a physician-led preventive medicine and primary care practice focused on helping adults achieve real, sustainable wellbeing. We provide personalized, relationship-based care through a direct-pay model, emphasizing prevention, chronic disease management, and patient education.

Our practice proudly serves both English-speaking and Spanish-speaking patients, and we are committed to delivering clear, compassionate, and culturally responsive care to a diverse community.

Our approach is different from traditional clinics we prioritize time with patients, thoughtful care, and a supportive environment for both patients and team members.

Position Overview

We are seeking a professional, warm, and dependable Medical Assistant/Front Desk Associate who will play a key role in both clinical support and patient experience.

This is a hybrid role, ideal for someone who is comfortable working at the front desk while also assisting with basic clinical tasks. You will often be the first point of contact for patients and a central part of the daily workflow.

Key Responsibilities

Front Desk & Patient Experience

• Greet patients warmly and professionally
• Manage appointment scheduling and confirmations
• Handle phone calls, emails, and patient inquiries
• Check patients in and out efficiently
• Maintain a clean, organized, and welcoming front office

Clinical Support

• Prepare exam rooms and assist with patient intake
• Record vital signs and basic patient information
• Support the physician during patient visits as needed
• Maintain cleanliness and organization of clinical areas

Administrative Support

• Manage patient records and documentation
• Assist with coordination of referrals and follow-ups
• Support day-to-day office operations

Qualifications

Required

• Medical Assistant certification
• 1-2 year experience as a Medical Assistant, Front Desk Associate, or similar role
• Fluent in both English and Spanish (speaking, reading, and writing) this is essential for effective communication with our patient population
• Strong communication and interpersonal skills
• Professional, reliable, and punctual
• Comfortable using computers and basic software systems
• Ability to multitask and stay organized in a small practice setting