Office Manager / Dispatcher

$17 - $20 per hour

Iaq LLC

San Antonio, TX

Job Description

Benefits:

Paid time off
Opportunity for advancement
Training & development

Location: San Antonio, TX 78222

Company: IAQ Experts

Pay: $17.00–$20.00 per hour (Based on Experience)

Join a Growing Team That Makes a Difference!

IAQ Experts is one of South Texas' leading Indoor Air Quality companies, providing air duct cleaning, mold remediation, HVAC restoration, and indoor environmental solutions for residential and commercial customers.

We're looking for an energetic, organized, and customer-focused Office Manager/Dispatcher who thrives in a fast-paced environment and enjoys being the hub that keeps our team moving. If you enjoy solving problems, coordinating schedules, and delivering exceptional customer service, we'd love to meet you!

What You'll Do

As our Office Manager/Dispatcher, you'll play a vital role in the day-to-day operations of the company by:

Answering incoming sales and warranty calls with professionalism and enthusiasm.
Scheduling appointments and dispatching technicians efficiently.
Prioritizing calls and coordinating daily schedules.
Communicating job details, updates, and customer requests to field technicians.
Monitoring technician routes and productivity throughout the day.
Maintaining accurate customer information and job records within Housecall Pro.
Providing outstanding customer service while resolving scheduling and service concerns.
Assisting with general office administration and supporting daily operations.

What We're Looking For

We're searching for someone who is:

Organized and detail-oriented
Friendly, professional, and customer-focused
Able to multitask in a fast-paced office
A strong communicator with excellent phone etiquette
Dependable, punctual, and self-motivated
Comfortable learning new technology and software
Able to work independently while being a team player

Qualifications

Minimum 1 year of dispatching experience (Required)
Experience with Housecall Pro or similar dispatch/CRM software preferred
Strong computer and data entry skills
Excellent verbal and written communication skills
Strong organizational and time management abilities
Ability to think critically and solve problems quickly
Valid driver's license required
Bilingual (English/Spanish) is a plus!

Why Join IAQ Experts?

✔ Competitive Pay ($17–$20/hr DOE)

✔ Paid Time Off

✔ Stable, Full-Time Position

✔ Family-Oriented Team Environment

✔ Opportunities for Growth and Advancement

Apply

Vacancy posted 4 days ago

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