Head of Subscriptions Growth

About Vale At Vale, our goal is to make magic and bring the real benefits of matcha to a billion people. We are a group of fun-loving, matcha enthusiasts who believe that a good idea can come from anywhere. Vale is a Seattle startup making magic through cutting‑edge technology, automation, and world class hospitality experiences. We are a dynamic and highly cross functional team with a wealth of experience in food service, food automation, software engineering, aerospace, and consumer electronics. We have come together to develop the Matcha experience of the future — whether that’s in a cafe, your neighborhood park, or at home. About you You are someone who is enthusiastic about matcha, obsessed with innovation, and loves being a part of a dynamic team. Enthusiastic about matcha. The world of matcha is huge, so you should be curious about its benefits, flavor profiles, and methods of preparation. Detail Oriented. Take pride in your craft and ensure Vale’s products are consistent, repeatable, and of the highest quality. Versatile. Bringing matcha to a billion people is dynamic work! You should be comfortable sharing your expertise in one area, but capable of owning something new in another. Excited to be a part of a growing team. Vale is a growing company and we want you to grow with us. Hands on. You are a digital operator who can balance strategy with execution. You are excited to own the full e-commerce experience and drive measurable growth. The role As E-Commerce Manager, you will own Vale’s DTC storefront and online shopping experience, driving traffic, conversion, and revenue across digital channels. Own Vale’s storefront including merchandising, UX, and conversion rate optimization Plan and execute promotional campaigns, product launches, and seasonal events Monitor site analytics and translate data into actionable improvements Collaborate with the Experience and Brand teams on customer journey optimization Manage the e-commerce tech stack and coordinate with Engineering on platform improvements Oversee day‑to‑day catalog management and content updates Report on DTC performance metrics and present findings to leadership Qualifications Legally authorized to work in the United States 4+ years of DTC e-commerce management experience Deep proficiency with Shopify and experience with CRO methodologies Strong analytical skills with Google Analytics, Looker, or similar Experience managing cross‑functional projects involving Marketing, Product, and Engineering Compensation $90,000 – $115,000 per year Benefits Company funded ORCA card Medical, dental, and vision benefits Annual bonuses Joining a fun startup in Seattle #J-18808-Ljbffr Vale Concepts