Front Desk

Front Desk Coordinator A wellness facility in downtown Moorhead is seeking a friendly, upbeat, and dependable individual to join its team as a Front Desk Coordinator. This role serves as the first point of contact for patients and is an important part of creating a welcoming, professional experience while helping keep the clinic running smoothly. Type: Full-Time, Temp-to-Hire Location: Moorhead, MN Compensation: $18/hour Benefits: Employer pays 50% of health insurance; dental insurance and HSA available; IRA available after 90 days Schedule: 32 40 hours/week, generally Monday Friday, 8: 00am 5: 00pm, with occasional Saturdays from 8: 30am 12: 30pm Position Overview Welcome patients and create a positive, professional first impression. Answer incoming phone calls and assist patients with questions. Schedule, reschedule, and confirm appointments. Check patients in and out and maintain accurate patient information. Verify insurance and patient demographic information. Collect co-pays, deductibles, coinsurance, and outstanding balances. Process cash, check, credit card, HSA, and FSA payments. Assist with general administrative and front-office responsibilities. Help resolve patient concerns in a courteous and professional manner. Maintain a clean, organized, and welcoming reception area. Characteristics of a Successful Candidate High school diploma or GED. Previous medical office experience or related education. Strong customer service and communication skills. Friendly, positive, and professional demeanor. Comfortable communicating with patients both in person and by phone. Organized and detail-oriented with the ability to manage multiple priorities. Reliable, dependable, and comfortable working in a fast-paced environment. Proficient with computers and able to learn clinic software. Experience with insurance verification, electronic health records, medical terminology, or a chiropractic office is preferred. Someone who enjoys being part of a close-knit, team-oriented workplace. Preference Employment Solutions is an equal opportunity employer. #J-18808-Ljbffr TradeJobsWorkforce