A/R Specialist

At Avantor, people are the most important part of our success because they drive our global performance. That's why our Operations, Lab Services, Sales, and many other Avantor teams rely on our talent acquisition initiatives to attract, engage and hire the right talent. Avantor's Accounting team is a crucial part of this mix, enabling all our internal teams worldwide to grow beyond their limits. Avantor is seeking an A/R Specialist to support our Nusil Credit & Collection team. This role is responsible for collecting outstanding customer balances in order to optimize company cash flow. In this role, you will collect revenue by following up with delinquent accounts, notifying customers of insufficient payments, and resolving account discrepancies. The ideal candidate is detail oriented with excellent customer service to collect outstanding balances. This position reports to the Nusil Accounts Receivable Manager and sits at our Carpinteria, CA location. What we're looking for Education: High school diploma required; Bachelor's or Associate's degree in Accounting or Finance preferred. Experience: Minimum 1-3 years of experience in accounts receivable, cash applications, or corporate accounting. Microsoft Excel (Intermediate) proficiency, able to work with pivot tables, sort/filter, and lookups. Proficient with ERP systems, SAP experience preferred. Who you are Excellent verbal and written communication skills. Analytical skills, ability to prioritize and multi-task to meet deadlines. Detail oriented, attention to detail, and proficient data entry skills. Ability to work under pressure and manage difficult situations. How you will create an impact Communicate with assigned customers to collect payments on outstanding invoices. Provide invoices, proof of delivery and customer order documentation to the customer as required as part of the collection process. Monitor aging reports to proactively identify, prioritize and track delinquent status of assigned customer accounts, and follow up as necessary. Resolve billing disputes and short payments by partnering with the Commercial and Customer Care teams. Apply customer payments to appropriate accounts in SAP, based on payment support from the bank or customer remittance information. Applies credit/debit memos in customers' accounts. Recommend and implement action plans for delinquent accounts. Hold meetings with customer and the corresponding associates to follow up on collection issues. Maintain accurate, up to date account balances, reconciling with customer, including by issuing statements of account as necessary. Identify accounts with credit balances and initiate refund process where appropriate. Assist with preparation of monthly collection forecast and determine variance vs actual. Handle advance payments by coordinating with the customer and Customer Care team. Keep electronic customer files updated. Perform other duties as assigned. Disclaimer The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Pay Transparency The expected pre-tax pay for this position is $51,500.00 - $83,375.00. EEO Statement We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at View email address on click.appcast.io and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. For more information about equal employment opportunity protections, please view the Know Your Rights poster. #J-18808-Ljbffr Avantor