Service Plumbing Area Manager

Bayonet Plumbing, Heating, and Air Conditioning, a division of IES is looking for a successful and driven professional to take on the role of Plumbing Service Area Manager. The Area Manager will plan and oversee the daily operations of the service area to ensure Bayonet goals and objectives are achieved. Key Responsibilities Hire and increase retention levels for Plumbing Service Technicians. Manage five or more technicians, ensuring their efficiency and effectiveness. Review technician performance and daily calls for accuracy. Guide service technicians and elevate their level of customer service. Assist in diagnosing and resolving various residential plumbing issues. Address and resolve customer inquiries and service-related issues promptly. Assist in managing inventory to ensure ready availability of parts and equipment. Uphold all safety standards. Adhere to all Departmental policy and procedures. Qualifications Demonstrated experience as a Plumbing Service Manager or in a similar leadership role for two years or more. Thorough plumbing service experience. Exceptional customer service and communication skills. Proficiency in inventory management. Strong diagnostic and problem-solving skills. Knowledge of plumbing industry safety standards and regulations. Clean driving record, ability to pass a background check and pre employment drug test. Benefits Safety is Priority One – and our record shows it. Competitive Pay Company 401K plan with Employer Contribution Match Company Paid Time Off Company Paid Life Insurance Choice of Medical Coverage including Prescription and Short Term Disability Plans Choice of Dental and Vision Coverage Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage Auto and Home Insurance Discount Programs Employment Practices PLEASE NO AGENCY CALLS. NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid. The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government. IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at View phone number on click.appcast.io or any IES office to request assistance. IES participates in E-Verify. #J-18808-Ljbffr