Operations Manager

Operations ManagerEntrusted is hiring an Operations Manager to lead and strengthen the mitigation operation at our Jacksonville branch. You'll refine processes, develop a high-performing field team, and drive profitability, making sure every job is completed efficiently, safely, and as promised to our clients. This role is a great fit for an emerging leader ready to help an established branch reach its next stage of growth.ResponsibilitiesStrengthen and execute mitigation processes consistent with Entrusted's operational standardsOversee daily mitigation operations to ensure efficiency, quality, and profitabilityMonitor job performance, timelines, and costs to meet revenue and gross profit goalsIdentify and implement process improvements as the branch continues to scaleDirect, coach, and develop field team members, and support hiring and onboarding as the team growsBuild an engaged, accountable team culture aligned with Entrusted's core valuesEnsure consistent satisfaction among clients, partners, and internal stakeholdersCollaborate closely with Marketing, Sales and Operations leadershipOther duties may be assignedQualificationsStrong work ethic and integrityCoachable and eager to grow as a leaderGives clear direction, delegates effectively, and holds self and others accountablePassion for developing people and building motivated, high-performing teamsMakes sound, timely decisions and drives results with urgency, even under pressureCustomer-focused, with clear communication tailored to clients, partners, and team membersComfortable leading in a hands-on, blue-collar field environment2+ years of supervisory or management experience preferred, ideally in field services, operations, or another fast-paced environmentWhat We Offer$75,000 - $100,000 annual salary, plus bonus tied to revenue goals and performance401(k), health/dental/vision, PTO, paid holidays, and paid parental leaveCompany-paid access to Dave Ramsey's SmartDollarGym reimbursementWe started 20 years ago as a small carpet cleaning company in South Florida. Today, we're headquartered in Jupiter, Florida, with branch locations in West Palm Beach, Orlando, Tampa, Jacksonville, and Houston. We're built on hard work, integrity, and taking care of our people, and we grow our team members as we grow the company.Entrusted is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable.