Senior Program Director

Join Our Impactful Team at Health Connect America!

Health Connect America and our family of brands are leading providers of mental and behavioral health services for children, families, and adults across a multi-state footprint. As a COA-accredited organization, we are held to nationally recognized standards of quality, accountability, and best practice in every aspect of care we deliver.

We are relentlessly committed to keeping families together and transforming lives through evidence-informed care, delivered by clinically trained staff who meet clients where they are — in their homes, in their communities, and in our offices. Our work is guided by five core values: client-centered care, empowerment of our people, evidence-informed excellence, a purpose-driven culture, and bold, adaptive leadership.

When you join Health Connect America, you join an organization that invests in you. You'll grow with us through meaningful development opportunities, be well with us through programs that support your whole self, and know that you belong with us in a culture built on purpose, compassion, and impact.

Responsibilities

The Senior Program Director is responsible for overseeing service delivery, program administration, and operational support within a designated region. This role ensures the delivery of high-quality, client-centered services in compliance with accreditation and regulatory standards. In addition to managing day-to-day program operations and leading staff development initiatives, the Senior Program Director provides mentorship and/or direct oversight to Program Directors, supporting consistency, collaboration, and excellence across programs. This position serves as a critical link between operations and service execution, while also supervising administrative teams and driving employee engagement efforts.

Essential Duties & Responsibilities:

• Lead the development and execution of regional programs, ensuring efficiency and compliance with state and accreditation requirements.
• Supervise leadership staff, including Clinical Supervisors and Program Supervisors, to ensure strong leadership, effective staffing, and high-quality service delivery for direct care teams.
• Provide direct oversight or mentorship to other Program Directors to ensure consistency, collaboration, and alignment across programs.
• Oversee caseload management, scheduling, and workload distribution to optimize service capacity.
• Serve as a liaison with referring agencies and funding sources, ensuring timely referrals and service coordination.
• Monitor and ensure timely, accurate clinical documentation to meet compliance and billing standards.
• Oversee client authorization processes, including pre-authorizations, concurrent reviews, and discharge planning.

Qualifications

• Bachelor's Degree in a human services field, such as Social Work, Psychology, Counseling, Sociology, or Criminal Justice, focusing on mental health services.
• Minimum of 5 years' experience in a community-based mental health setting working with children and families, including at least 2 years in a supervisory role.

Be Well with HCA:

• We recognize the importance of self-care and work/life balance.
• We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually.
• Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products.
• Additional benefits include:
• Access to a Health Navigator
• Health Savings Account with company contribution
• Dependent Daycare Flexible Spending Account
• 401(k) Retirement Plan
• Benefits Hub
• Tickets at Work

Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America!

Employment at Health Connect America and its companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team.

Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law.