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Client Service Associate

Jackson Hewitt Tax Service

Overview We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills . If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our clients\' journey with us! No matter your work background or experience level, we welcome you to apply ! Responsibilities Actively engage with clients and confirm appointments Follow up with past and potential clients Distribute marketing materials Keep clients engaged during wait times Provide essential support to ensure exceptional client experiences Qualifications Strong interpersonal and communication skills Experience in a fast-paced retail environment Basic computer proficiency and ability to troubleshoot Prior customer service or sales experience preferred, but not required Willingness to learn and grow in a customer-focused role Benefits Employee Discount Flexible schedule Training & development Corporate discount program Opportunities for advancement within the organization or as a tax pro Tax preparation training Continuing tax education And More! #J-18808-Ljbffr

Vacancy posted 14 hours ago
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