ServiceNow IRM & GRC

Senior Engineer – ServiceNow IRM & GRC

Location: Chicago, IL (Local candidates only – No relocation) Type: C2C – Hybrid (Onsite 3x per week) Duration: Long Term Rate: $55/hr on C2C

Job Description

We are seeking an experienced Senior ServiceNow Engineer specializing in Integrated Risk Management (IRM) and Governance, Risk, and Compliance (GRC) modules. The ideal candidate will have a strong technical background in ServiceNow platform development, configuration, and implementation of IRM/GRC solutions. You will work closely with business stakeholders, risk teams, and IT partners to design and deliver scalable and compliant risk management frameworks using ServiceNow.

Key Responsibilities

• Design, configure, and implement ServiceNow IRM & GRC modules including Policy & Compliance, Risk Management, Audit Management, and Vendor Risk.
• Develop custom workflows, data models, integrations, and reports within the ServiceNow platform.
• Collaborate with business teams to gather and analyze requirements, translate them into technical solutions, and ensure alignment with governance standards.
• Maintain and optimize existing ServiceNow IRM/GRC applications and enhance functionalities based on evolving business needs.
• Integrate ServiceNow GRC/IRM with other enterprise systems (e.g., Archer, RSA, or CMDB tools).
• Implement continuous improvements, best practices, and automation to streamline risk and compliance processes.
• Conduct platform upgrades, testing, and performance optimization.
• Work in coordination with security and compliance teams to ensure data integrity and adherence to regulatory standards.
• Provide technical mentorship and guidance to junior developers and analysts.

Required Skills & Experience

• 8+ years of total IT experience, with 5+ years in ServiceNow platform development and administration.
• 3+ years of hands-on experience in ServiceNow IRM and GRC implementations.
• Strong understanding of risk management frameworks (NIST, ISO 27001, SOX, HIPAA, etc.).
• Proficient in JavaScript, Glide scripting, Flow Designer, Business Rules, Client Scripts, UI Policies, and Script Includes.
• Experience with ServiceNow IntegrationHub, REST/SOAP APIs, and CMDB relationships.
• Experience in configuring and managing Risk Statements, Controls, Issues, Policy Frameworks, and Audit workflows.
• Strong analytical and problem-solving skills with the ability to translate business needs into scalable solutions.
• Excellent communication and stakeholder management skills.
• ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist – Risk and Compliance (CIS-R&C) required or strongly preferred.

Preferred Qualifications

• Experience with SecOps (Security Operations), Vendor Risk Management, or Privacy Management modules.
• Familiarity with ServiceNow IRM data model and reporting dashboards (Performance Analytics).
• Exposure to Agile/Scrum delivery environments.
• Prior experience working in financial, healthcare, or regulated industries.

Soft Skills

• Strong leadership and ownership mindset.
• Excellent written and verbal communication.
• Ability to work in a fast-paced, hybrid environment with cross-functional teams.
• Proactive, self-motivated, and detail-oriented.

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