Billing Analyst (Forensic Services practice)

Billing Analyst (Forensic Services practice)

Boston, MA, United States; Chicago, IL, United States

About Charles River Associates

Charles River Associates is a leading global consulting firm that provides economic, financial, and business management expertise to major law firms, corporations and governments around the world. CRA advises clients on economic and financial matters pertaining to litigation and regulatory proceedings, and guides corporations through critical business strategy and performance-related issues. Since 1965, clients have engaged CRA for its combination of industry experience and rigorous, fact-based analysis that provide clients with clear, implementable solutions to complex business concerns.

Practice Overview

CRA’s Forensic Services practice supports companies’ commitment to integrity by assisting them and their counsel in independently responding to allegations of fraud, waste, abuse, misconduct, and non-compliance. We are noted for deploying cross-trained teams of forensic professionals to assist our clients in gaining deeper insights and greater value more quickly. We provide accounting and forensic services as well as cybercrime investigation services.

Role Overview

This position is responsible for providing accurate and timely billing and customer care services for specific Officers in Charge (“OICs”) and Project Managers (“PMs”), including creating and editing client invoices through invoice delivery in a professional services environment.

Responsibilities

• Prepares draft invoices for delivery, including but not limited to getting approvals, following-up, invoice adjustments, researching data, finalizing drafts, and submitting invoices in a timely manner via email or client-specified electronic billing system.
• Responsible for the collecting and tracking of insurance carrier claim information.
• Communicates with Executive Assistants (“EAs”) and Officers in Charge (“OICs”).
• Communicate with Project Managers to assist with Project Management Financials.
• Responsible for creating and issuing weekly financial reports to clients, counsel, and insurance carriers.
• Partners with Project Managers as a primary liaison, coordinating and submitting monthly and quarterly Oracle forecasts in a high-volume environment.
• Responsible for making phone calls and answering calls related to cash collections.
• Responsible for managing and monitoring the budget and entering budget increases in the system.
• Responsible for the processing and submission of external contractor fees to associated project codes.
• Ability to respond quickly to a high-volume number of internal and external emails.
• Responsible for ensuring bills are in compliance with related client contracts.
• Responsible for obtaining the necessary approvals for write-offs and processing write-offs in a timely manner.
• Resolve billing issues and handle ad hoc billing requests.
• Works closely with project teams and Financial Administration to resolve complex billing issues.
• Review unbilled invoices for assigned OICs to ensure timely billing. Identify potential issues with unbilled invoices and recommend reserves when necessary.
• Responsible for communicating concerns to the AR & Billing Manager.
• Assist with accounts receivable and collections, as needed.
• Various related special projects.

Qualifications

• Bachelor’s Degree in Accounting.
• 2-3 years of experience with time & materials management and fixed price billing, including e-billing, ideally in a professional services environment.
• Hands-on experience with MS Office (Word, Excel) and Oracle (or similar billing system).
• Able to work in a high-volume and fast-paced environment.
• Detail-oriented and deadline driven.
• Strong organizational and time-management skills.
• Excellent verbal and written communication and interpersonal skills.
• Capable of working independently with limited supervision.
• Strong analytical and critical thinking skills with an interest in continuous process improvement.

Our Commitment to Equal Employment Opportunity

Charles River Associates is an equal opportunity employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, status as a protected veteran, or any other protected characteristic under applicable law.