Public Safety Communications Dispatcher

Role Overview

Apply public safety communications expertise to help train next-generation AI systems through realistic incident coordination, routing, documentation, and decision-making scenarios. This remote contractor opportunity is suited to experienced dispatchers and coordinators from 911, police, ambulance, emergency, or fire service environments. No prior AI experience is required.

Key Responsibilities

• Analyze and triage incoming incident or service requests, assigning priority based on established criteria.
• Route requests to the appropriate resources or agencies through clear communication in simulated radio, phone, and digital chat channels.
• Manage multiple simultaneous communication channels while relaying critical information accurately and promptly.
• Use standardized protocols and checklists to deliver consistent, protocol-driven responses.
• Document scenarios and decision-making rationale for AI training datasets.
• Share expertise on workflow optimization, escalation procedures, and multi-channel coordination in public safety settings.
• Take part in periodic feedback reviews to improve the relevance and quality of training data.

Qualifications

• Demonstrated dispatcher or coordinator experience in public safety communications, including 911, police, ambulance, emergency, or fire services.
• Ability to prioritize and manage multiple requests under pressure.
• Clear, concise verbal and written communication skills in fast-paced environments.
• Experience using radio, phone, and digital chat communication platforms.
• Strong knowledge of standard operating procedures, checklists, and escalation protocols used in public safety communications.
• Ability to remain calm, focused, and detail-oriented in dynamic situations.
• Familiarity with documenting incident details, actions taken, and decision rationale.

Work Terms

• Remote independent contractor engagement.
• Compensation is output-based and paid for tasks that meet project specifications. Time required may vary based on experience and workflow.
• Minimum submission requirements apply, including a minimum number of tasks submitted each week.
• Roles are typically filled within 48 hours. Selected candidates should be ready to begin their first tasks within 24 to 48 hours after completing the application and onboarding process.

Compensation

$30 to $55 per hour.

Application Process

Apply to be considered for the project. If selected, complete the required onboarding steps before beginning work.