Partner Success Manager

Partner Success Manager

Monizze is on a mission to help employers support the well-being and engagement of their people. From our roots in electronic meal, eco, and gift vouchers, we've evolved into a comprehensive Reward Management System, offering smart, flexible, and human-centered salary solutions. To keep scaling smartly and securely, we're strengthening our Partners Team with a Partner Success Manager who combines strategic account planning, business growth, networking skills, performance analysis, and relationship management.

The Partner Success Manager is responsible for managing, developing & expanding strategic relationships with Monizze's most important partners (top 50). The role involves building long-term partnerships, delivering tailored solutions, analyzing performance data, and contributing to the continuous growth of the Partner business unit. This position reports to the Head of Partner Management and requires close collaboration with other departments like direct sales, marketing, RewardFlex & Customer Care.

Your purchasing power is optimized – the motto is true for clients & employees 30 days off per year: 20 legal holidays + 6 ADV/RTT + 4 Monidayzz A company car Homeworking flexibility with days of remote work and a monthly allowance to make it comfy Work from abroad up to 4 weeks a year (after 6 months @ Monizze) Belgian roots, mindset & attitude: a cool and informal atmosphere – one of the best things since waffles Disrupting and innovative: we digitalized the market and keep pushing innovation in every aspect Your growth is our growth: unlimited learning opportunities (languages, personal growth, hard skills,...) Your health and your family's health is covered by our hospitalization insurance Internal mobility is regularly an option for anyone looking to evolve or change jobs or departments Homeworking opportunities and overall flexibility A yearly trip with all your colleagues to celebrate our achievements We do much more for our employees, but we needed space to describe the job! We'd love to tell you about it though, so ask us!

You'll be joining the Partners Team, a team that drives our company growth through strong partnership with our direct partners. We work cross-functionally and support Monizze's ambition to grow sustainably, with a strong culture of collaboration and ownership.

Job Requirements

What You'll Do

• Strategic Account Planning

  • Define and implement strategic account plans that align with business goals and enhance partner satisfaction

  • Ensure coordination of activities across departments to support each strategic Partner

• Business Growth

  • Expand the value of existing partnerships through deep- cross- & up-selling.

  • Identify and close new business opportunities within your portfolio by aligning our offers with partner needs.

  • Propose and implement innovative projects based on market trends and specific partner requirements.

• Partner Relationship Management

  • Act as the primary point of contact for a portfolio of strategic partners

  • Build and maintain strong, trust-based ecosystems with stakeholders

  • Understand partner needs and proactively offer solutions that support their objectives

• Performance Analysis & Reporting

  • Use data and reporting tools to monitor Partner activity and satisfaction

  • Provide regular reporting to the head of Partner management on key metrics, market trends, and opportunities

• Negotiation & Closing

  • Lead negotiation processes with partners to secure mutually beneficial deals.

  • Closing & renewing long term relationships

• Networking & Stakeholder Engagement

  • Build and nurture a professional network to support your business

  • Represent Monizze at events, conferences, and networking opportunities to promote brand visibility.

  • Share best practices and insights internally and externally

What You'll Bring

• Experience

  • Min. 6 years of proven experience in key account management with large corporate clients or partners

  • Background in HR services or a fintech environment is a big plus

• Languages

  • Native Dutch speaking person

  • Full professional proficiency in French

  • Good knowledge of English is an asset

• Skills & Mindset

  • Self-starter with a proactive and solution-oriented mindset

  • Ability to lead discussions at a senior level and present tailored value propositions.

  • Comfortable working autonomously and in a fast-paced, growth-focused environment

  • Able to manage high workloads and maintain composure under pressure

  • Excellent communication and interpersonal skills

  • A proactive and analytical mindset with a good understanding of market dynamics

  • Collaborative, flexible, and curious, with a positive and professional attitude

  • Skilled at bringing clarity, structure, and efficiency to complex or evolving situations

  • Strong attention to detail and ability to translate feedback into action