IT Manager

Posting Details

Posting Details

Posting Number


S15451P

Working Title


IT Manager

Department


CED-Information Technology

About the University of Georgia

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university ( . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

About the College/Unit/Department

College/Unit/Department website

Posting Type


External

Retirement Plan


TRS

Employment Type


Employee

Benefits Eligibility


Benefits Eligible

Full/Part time


Full Time

Work Schedule

Additional Schedule Information

M-F 8-5, with occasional nights and weekends if needed for IT needs.

Advertised Salary


Commensurate with Experience

Posting Date


07/15/2026

Open until filled


Yes

Closing Date

Proposed Starting Date


09/01/2026

Special Instructions to Applicants

Location of Vacancy


Athens Area

EEO Policy Statement

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( View email address on click.appcast.io ).

USG Core Values Statement

The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02.

Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.

Position Information

Classification Title


IT Manager-College/Division

FLSA


Exempt

FTE


1.00

Minimum Qualifications

Bachelor's degree in a related field or equivalent plus 10 years of professional experience to include 3 years of supervisory experience

Preferred Qualifications

• Master's degree in Information Technology, Information Systems, Higher Education Administration, or a related field.
• Experience managing IT operations within higher education.
• Experience supporting specialized design software, GIS, visualization technologies, CAD/BIM applications, digital fabrication technologies, and high-performance computing environments.
• Experience with strategic planning, budgeting, and project management.
• Professional certifications such as PMP, CISSP, ITIL, Microsoft, AWS, or equivalent.

Position Summary

The IT Director serves as the senior technology leader for the College of Environment and Design (CED), providing strategic vision, leadership, and operational oversight for all information technology resources, services, and technology-enabled learning environments. The position is responsible for developing and implementing technology strategies that support the College's missions of instruction, research, outreach, and administration.

The IT Director oversees technology infrastructure, cybersecurity, classroom and studio technologies, technical support services, software and hardware procurement, digital innovation initiatives, and technology budgeting. The position collaborates closely with faculty, staff, students, university leadership, and Enterprise Information Technology Services (EITS) to ensure technology resources are secure, reliable, innovative, and aligned with institutional priorities.

The IT Director also serves as a key liaison for technology planning associated with the College's unique instructional and research-focused environments, including design studios, fabrication spaces, laboratories, visualization technologies, and collaborative learning spaces.

Knowledge, Skills, Abilities and/or Competencies

• Comprehensive knowledge of enterprise technology infrastructure, networking, servers, cloud services, and cybersecurity.
• Experience managing Windows, macOS, and mobile device ecosystems.
• Knowledge of classroom technology, audiovisual systems, and instructional technology platforms.
• Strong project management and organizational leadership skills.
• Ability to evaluate emerging technologies and develop implementation strategies.
• Excellent analytical, problem-solving, and decision-making abilities.
• Strong written and verbal communication skills.
• Ability to effectively communicate with individuals possessing varying levels of technical expertise.
• Demonstrated commitment to customer service and collaborative leadership.
• Ability to manage multiple priorities and complex projects simultaneously.

Physical Demands

• Work primarily in an office environment with extended periods of computer use.
• Ability to move between buildings and instructional spaces across campus.
• Ability to occasionally lift and transport technology equipment weighing up to 50 pounds.
• Ability to access classrooms, laboratories, and equipment rooms as needed.

Is driving a responsibility of this position?


No

Is this a Position of Trust?


Yes

Does this position have operation, access, or control of financial resources?


Yes

Does this position require a P-Card?


No

Is having a P-Card an essential function of this position?


No

Does this position have direct interaction or care of children under the age of 18 or direct patient care?


No

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications)


Yes

Credit and P-Card policy

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website .

Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website .

Duties/Responsibilities

Duties/Responsibilities

• Strategic Technology Leadership
  • Develop and implement the College's short-term and long-term technology strategy.
  • Align technology investments with instructional, research, outreach, and administrative priorities.
  • Identify opportunities for innovation and digital transformation.
  • Serve as the principal technology advisor to College leadership.
  • Represent the College on university technology committees and initiatives.
  • Monitor technology-related risks and implement mitigation strategies.
  • Lead special projects involving technology modernization, facility improvements with the facilities manager, conduct surveys, and stay up to date on the latest digital infrastructure enhancements.

Percentage of time


20

Duties/Responsibilities

• IT Operations and Infrastructure Management
  • Direct and oversee daily IT operations and service delivery.
  • Ensure reliability, security, and performance of technology infrastructure.
  • Coordinate support for servers, storage systems, networking, cloud services, and endpoint devices.
  • Develop and maintain disaster recovery and business continuity plans.
  • Ensure compliance with university cybersecurity standards, inventory, removal of equipment, and other policies.
  • Serve as the College liaison to EITS on security and compliance matters.
  • Develop IT related reports, policies, and procedures and provide timely updates and communications.

Percentage of time


20

Duties/Responsibilities

User Support and Customer Service

• Lead delivery of technical support services for faculty, staff, and students.
• Establish service standards and performance metrics.
• Oversee help desk operations, set priorities, and issue escalation processes.
• Promote a culture of responsive and proactive customer service.
• Direct and oversee additional CED support, as needed.

Percentage of time


20

Duties/Responsibilities

Technology Support

• Ensure effective operation of classroom, studio, instructional and research areas, laboratory, office, and presentation technologies, especially regarding software and hardware implementation.
• Support technologies used for instruction, online learning, research, and staff operations.
• Collaborate with faculty on technology solutions that enhance teaching, learning, and research.
• Provide resources, training, and clear communication for faculty, staff, and students.
• Evaluate emerging technologies relevant to landscape architecture, historic preservation, urban planning, environmental design, GIS, visualization, and digital fabrication.

Percentage of time


20

Duties/Responsibilities

Personnel Management and Professional Development

• Supervise IT staff and student employees.
• Establish goals, evaluate performance, and provide professional development opportunities.
• Participate in recruitment, hiring, onboarding, and retention efforts.
• Foster a collaborative and innovative team culture.

Percentage of time


10

Duties/Responsibilities

Budgeting, Procurement, and Asset Management

• Develop and manage technology budgets.
• Coordinate procurement of hardware, software, licenses, and technology services and provide timely communications, delivery, and install/set up as needed.
• Oversee technology inventory and lifecycle replacement planning.
• Ensure effective stewardship of College technology resources.

Percentage of time


10

Contact Information

Recruitment Contact

Contact Details

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact Name


Ashley Steffens

Recruitment Contact Email


View email address on click.appcast.io

Recruitment Contact Phone

Posting Specific Questions

Required fields are indicated with an asterisk (*).



Applicant Documents



Required Documents

1. Resume/CV
2. Cover Letter
3. List of References with Contact Information

Optional Documents

1. Certification