Automatic Door Service Technician

Vortex Doors, America’s highest quality and most customer‑centric commercial and industrial door repair company, is seeking a motivated Automatic Door Service Technician to join our company. We are considering applicants with at least 4+ years of door industry experience. Key Responsibilities Install, troubleshoot, and repair a variety of Automatic Doors, Access control, Low energy Pedestrian doors with glass and glazing exposure. Experience with aluminum commercial doors is a plus, as well as docks and related hardware using appropriate tools and equipment. Diagnose and conduct routine repair of door‑related issues, such as broken springs, hinges, locks, and electrical components. If you have a desire to learn welding we can train. Install and configure door hardware, such as locks, handles, closers, low‑voltage, and access control systems. Ensure that all installed doors meet safety and building code regulations and standards. Provide excellent customer service by addressing customer inquiries, explaining repair processes, and offering solutions to door‑related problems. Maintain accurate records of service visits, repairs, and installations, and provide reports as required. Diagnose, identify, and resolve technical issues with doors efficiently. Communicate with customers offering cost‑effective solutions. Perform quality checks on installations and repairs to ensure they meet the company’s unsurpassed quality standards. Great Reasons To Work At Vortex Industry‑best training in our state‑of‑the‑art training facility learning commercial and retail door openings, hardware, storefront glazing, and automatic doors. Room for growth and opportunity with multiple levels of career advancement. Continued learning classes on manual operated doors and dock equipment training for industrial openings and options for industry certifications. Training on hollow metal door, frame, and hardware. Strong safety culture. Positive work environment. Recognitions and rewards. Comprehensive pay, health benefits, 401(k) match, 8 company paid holidays, and vacation/sick program. Company‑provided uniform, tools, and an annual boot allowance. Use of company‑provided vehicle to conduct customer service visits. Hiring bonus – up to $5,000 with commercial or industrial doors experience required. Qualifications 4‑5+ years’ experience in the commercial door service industry. AAADM certified is a plus but not required. Access control skills a plus. Excellent mechanical and technical skills. High school diploma or equivalent. Physically able to move items weighing 50 lbs. or higher. Physical ability to continuously lift and bend, climb ladders up to 20 ft. in height, work on knees for extended periods of time and proficiently operate power tools. Possess interpersonal skills to relate to customers and solve issues. Excellent communication skills to collaborate with others under any type of condition. Excellent problem‑solving and troubleshooting skills. Ability to relay information in a fast‑paced environment. Reliable and self‑motivated. Knowledge of various door types, brands, and hardware. Ability to use hand and power tools effectively. Proficiency in performing mathematical calculations involving fractions and reading a tape measure accurately for precise measurements and installations. Knowledge of safety regulations and adherence to safety protocols. Knowledge of computers. Work Conditions Full‑time shifts available between Vortex business hours of 7:00 AM – 5:30 PM, Monday through Friday and must be able to work some overtime and on‑call hours. Continuous on‑going training provided as you continue to grow with Vortex. The job environment is fast‑paced and results‑oriented. Be able to drive a company vehicle and possess a valid driver license. Must pass drug test, background check, and motor vehicle check. You Should Be Proficient In Electrical installation. Industrial electrical experience. Access control systems. #J-18808-Ljbffr