Office Administrator

Company Description Next Level Pipe Lining repairs and rehabilitates damaged sewer and drain pipes without digging up your yard, driveway, or parking lot. We install cured-in-place (CIPP) pipe lining and spray epoxy coatings to fix cracked, corroded, or root-damaged clay and cast iron pipes from the inside, with no excavation required. Our NASSCO-certified technicians start with a sewer camera inspection to pinpoint the exact problem before recommending a repair, so you know what you're paying for. We work with homeowners, commercial property owners, and property managers, on everything from single branch lines to full sewer main restoration. Call us to schedule a sewer scope and get a clear diagnosis of your pipe condition. Role Description The Office Administrator is a full-time, on-site role based in Gastonia, NC. This role is responsible for managing day-to-day office operations, including organizing records, preparing documents, and maintaining filing systems. The Office Administrator will answer phone calls, respond to emails, greet visitors, and coordinate communication between technicians, customers, and management. Additional tasks include scheduling appointments, supporting billing and invoicing processes, ordering and tracking office supplies, and assisting with basic reporting or data entry. The role supports a smooth workflow in the office and ensures a professional, responsive experience for internal teams and external customers. Qualifications Candidates should possess strong Office Administration and Administrative Assistance skills for organizing tasks, records, and workflows. Candidates should possess proficiency with Office Equipment and basic computer applications to support daily operations. Candidates should possess effective Communication skills for interacting with team members, vendors, and customers. Candidates should possess solid Customer Service skills to handle inquiries, schedule services, and support a positive client experience. Attention to detail, reliability, and time management skills to handle multiple priorities. Ability to work on-site in Gastonia, NC and collaborate with field and office teams. Previous experience in construction, utilities, or service-oriented environments is beneficial. High school diploma or equivalent; additional training in office administration or related fields is an advantage. #J-18808-Ljbffr Next Level Pipe Lining, Inc.