Accounts Receivable Specialist

Accounts Receivable Specialist

Huntress is looking to add an Accounts Receivable Specialist to our accounting team. This is a peer-level role working alongside our existing AR Specialist to provide full-day coverage across time zones, including Pacific Time and Australia. You'll be responsible for various duties surrounding the customer accounting and accounts receivables processes, including collecting payments, responding to customer inquiries, processing refunds, and sales tax compliance. We'll look to you to find areas of opportunity for process improvement, automation, and documentation. You'll work closely with other members of the accounting and finance team, along with cross-departmental stakeholders.

You give a $h*t about getting the details right because every payment resolved, refund processed, and exemption documented helps the business run better. You are outcome-obsessed in how you work. You look for the root cause, tighten the process, and leave the system better than you found it. As Huntress grows across time zones and customer complexity increases, your consistency, judgment, and follow-through help the accounting team scale.

Responsibilities:

• Act as the main point of contact within accounting for all customer-related inquiries
• Be the accounting main point of contact for all things Stripe and Fazeshift, our billing and collections platforms
• Answer internal questions and customer inquiries through email, phone, Slack, and Zendesk, our ticketing system
• Follow up with delinquent customers and write off uncollectible accounts
• Collect sales tax exemption forms from customers who qualify for exemption
• Assist with monthly sales tax reconciliations and help monitor sales tax compliance
• Collaborate and communicate with external auditors and regulatory authorities as needed
• Contribute to process and documentation improvements

What You Bring to the Team:

• 2+ years of experience, preferably in accounting and/or accounts receivable
• Ability to effectively manage multiple projects and priorities with demanding timeframes, maintaining a high attention to detail
• Ability to independently research and resolve tasks with minimal supervision with awareness and motivation to collaborate when necessary
• Experience working as part of a small team with varied responsibilities and comfortable navigating multiple, shifting priorities in a hyper-growth environment
• Excellent communication skills with the ability to present information to both internal and external stakeholders
• Experience working in a fully remote organization is preferred
• Strong Excel/Google Sheets and G Suite skills

What We Offer:

• 100% remote work environment - since our founding in 2015
• Generous paid time off policy, including vacation, sick time, and paid holidays
• 12 weeks of paid parental leave
• Highly competitive and comprehensive medical, dental, and vision benefits plans
• 401(k) with a 5% contribution regardless of employee contribution
• Life and Disability insurance plans
• Stock options for all full-time employees
• One-time $500 reimbursement for building/upgrading home office
• Annual allowance for education and professional development assistance
• $75 USD/month digital reimbursement
• Access to the BetterUp platform for coaching, personal, and professional growth

Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.

We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.

We do discriminate against hackers who try to exploit small businesses.