General Manager

Job Description

Job Description

At Wingstop, we're all about bold flavors, big energy, and bringing people together. Our General Managers are the leaders who bring that experience to life every day.

As a General Manager, you'll take ownership of your restaurant's performance, build and develop an exceptional team, and create an environment where both guests and employees want to come back. You'll have the opportunity to lead with purpose, develop future leaders, and make a direct impact on the success of your restaurant.

If you're a passionate restaurant leader who thrives on building teams, driving results, and creating an amazing guest experience, we'd love to meet you!

What You'll Do

As a General Manager, you'll be responsible for the overall success of your restaurant, including people, operations, guest experience, and financial performance.

Your responsibilities include:

• Leading all aspects of daily restaurant operations
• Building, training, coaching, and developing a high-performing team
• Creating a positive, energetic culture built on teamwork, accountability, and respect
• Recruiting, interviewing, onboarding, and retaining talented team members
• Developing Shift Leaders and Assistant Managers into future restaurant leaders
• Delivering exceptional guest experiences and ensuring Wingstop standards are consistently met
• Driving sales while managing labor, food costs, inventory, and overall restaurant profitability
• Ensuring consistent execution of food quality, speed of service, cleanliness, and hospitality standards
• Managing inventory, ordering, product rotation, and waste control
• Ensuring compliance with food safety, sanitation, and company operating standards
• Creating schedules that support the needs of the business and the development of your team
• Handling guest and employee concerns professionally and effectively
• Reviewing restaurant performance and creating action plans to improve results
• Maintaining a safe, clean, and welcoming environment for guests and team members
• Partnering with your Regional Manager and leadership team to achieve company goals
• Representing the Wingstop brand and building positive relationships within the local community

What We're Looking For

We're looking for leaders who:

• Have previous restaurant management experience, preferably as a General Manager or Assistant Manager
• Have a proven ability to build, coach, and retain high-performing teams
• Lead by example with energy, confidence, accountability, and a positive attitude
• Enjoy developing people and creating opportunities for their team
• Understand restaurant financials, including sales, labor, food costs, and profitability
• Thrive in a fast-paced, hands-on environment
• Have strong communication, organizational, and problem-solving skills
• Take ownership of results and continuously look for ways to improve
• Are passionate about creating exceptional guest experiences
• Know how to balance having fun with holding high standards

Previous quick-service or fast-casual restaurant management experience is preferred. We're also open to strong leaders from other hospitality, retail, or customer-focused environments who have a proven track record of building successful teams.

Requirements

• Previous restaurant leadership or management experience required
• Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays as business needs require
• Reliable transportation and dependable attendance
• Ability to work in a fast-paced, hands-on restaurant environment
• Ability to stand for extended periods and lift up to 50 pounds
• Ability to follow and enforce food safety, sanitation, and company standards
• Food safety certification may be required and will be provided or supported if applicable

What Success Looks Like

A successful General Manager at Wingstop:

• Builds and retains a strong, engaged team
• Creates a culture where employees enjoy coming to work
• Delivers an exceptional guest experience consistently
• Achieves sales, labor, food cost, and profitability goals
• Maintains high standards for food quality, speed, cleanliness, and safety
• Develops Shift Leaders and Assistant Managers into future General Managers
• Takes ownership of the restaurant and its results
• Creates a positive, energetic environment while maintaining accountability
• Builds a restaurant that performs well and is a great place to work

Why Join Wingstop?

At Wingstop, we believe our General Managers are the foundation of our success. We invest in our leaders and provide opportunities to continue developing your skills and growing your career.

Benefits and perks may include:

• Competitive salary
• Performance-based bonus opportunities
• Medical, dental, and vision insurance*
• Paid time off*
• Team member meal discounts
• Leadership development and ongoing training
• Opportunities for advancement into multi-unit and Regional leadership roles
• A fun, high-energy, team-focused work environment
• Opportunities to grow with a growing organization

*Benefits may vary by location and eligibility.

Grow With Us

We're committed to promoting from within and helping our people build lasting careers. Your success as a General Manager can open the door to opportunities in multi-unit leadership, Regional Management, and beyond.

If you're ready to lead a team, run a great restaurant, and make your mark with one of the most recognizable names in wings, we'd love to have you join Wingstop.

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