Director of Engineering Operations & Strategy

Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. About the Role Consumer Engineering is transforming into an AI-led engineering organization focused on delivering exceptional customer experiences through world-class engineering execution, platform excellence, and operational rigor. We are seeking a Director of Engineering Operations & Strategy to partner directly with the SVP of Consumer Engineering to build, scale, and continuously improve the engineering operating model. This leader will be responsible for driving organizational execution, engineering metrics, strategic planning, portfolio governance, business operations, executive reporting, and cross-functional alignment across a large engineering organization. This role is ideal for a strategic operator who combines strong business acumen, engineering understanding, operational excellence, and executive presence. The successful candidate will help transform engineering into a highly measurable, data-driven, AI-enabled organization capable of delivering predictable business outcomes. What You'll Do Engineering Strategy & Operations Partner with the SVP to define and execute the Consumer Engineering operating strategy. Build and continuously improve the Engineering Operating System, including planning, governance, execution reviews, and organizational rhythms. Drive execution of strategic engineering initiatives across the organization. Facilitate quarterly and annual planning processes. Ensure alignment between engineering investments and business priorities. Engineering Metrics & Executive Dashboards Develop and own engineering scorecards across: Delivery Quality Reliability Security AI Engineering Organization Health Business Operations Lead Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs). Manage engineering planning and investment reviews. Develop executive dashboards and leadership reporting. Drive portfolio governance across engineering initiatives. Build executive presentations for the CTO, CEO, and senior leadership. Ensure strategic initiatives remain on track through structured follow‑up and execution management. Portfolio, Capacity & Financial Planning Partner with engineering leaders to manage organizational capacity and resource allocation. Develop engineering investment models across product, platform, AI, operational excellence, and technical debt. Track headcount, contractors, vendor investments, and engineering spend. Support annual planning, budgeting, and workforce planning. Engineering Excellence Partner with engineering leaders to improve organizational maturity across: Observability Quality Engineering Engineering Productivity Performance Engineering Engineering Security AI Enablement Architecture Governance Develop benchmarks and maturity models to measure continuous improvement. Governance & Leadership Support Own operational governance for: Engineering Leadership Staff Meetings Architecture Council Engineering Excellence Council Portfolio Reviews Risk Reviews KPI Reviews Quarterly Planning Decision Tracking Organizational Health Reviews Serve as a strategic advisor to the SVP by ensuring alignment, accountability, and execution across leadership teams. What Success Looks Like Within the first 12 months, you will have: Established a scalable Engineering Operating System. Built executive dashboards that provide real-time visibility into engineering performance. Improved delivery predictability and execution transparency. Standardized planning and governance across Consumer Engineering. Developed benchmarking capabilities against industry‑leading engineering organizations. Enabled engineering leaders to spend more time leading teams and less time managing operational overhead. Baseline measurable KPIs across delivery, quality, reliability, security, AI adoption, and organizational health. What You'll Bring Required 10+ years of experience in Engineering Operations, Strategy, Technical Program, or Engineering Leadership. Experience supporting engineering organizations of 150+ engineers. Strong understanding of modern software engineering organizations and SDLC. Strong analytical and financial acumen. Exceptional executive communication and presentation skills. Proven ability to drive large-scale cross‑functional initiatives. Experience working directly with senior engineering leadership. Leadership Characteristics We're looking for someone who: Think like a business leader and operate like an engineer. Uses data to drive decisions. Builds trust through execution and influence rather than authority. Simplifies complexity into actionable insights. Thrives in ambiguity and drives clarity. Operates with a continuous improvement mindset. Has exceptional attention to detail without losing sight of strategic outcomes. Is equally comfortable presenting to executives or working with engineering teams. How We Work We balance creativity and innovation on a foundation of in‑person collaboration. Our employees work three days in our Austin headquarters, where they have the opportunity to collaborate in‑person, adding richness to our culture and knitting us closer together. How we Reward you Realtor.com is committed to investing in the health and well‑being of our employees and their families. Our benefits programs include, but are not limited to: Inclusive and Competitive medical, Rx, dental, and vision coverage Family forming benefits 13 Paid Holidays Flexible Time Off 8 hours of paid Volunteer Time off Immediate eligibility into Company 401(k) plan with 3.5% company match Tuition Reimbursement program for degreed and non‑degreed programs 1:1 personalized Financial Planning Sessions Student Debt Retirement Savings Match program Free snacks and refreshments in each office location Do the best work of your life at Realtor.com® Here, you’ll partner with a diverse team of experts as you use leading‑edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals. #J-18808-Ljbffr Socket.dev