Lead Medical Assistant

Job Description Job Description Lead Medical Assistant — Concierge Wellness & Hormone Optimization Silk Life Medical · Lakewood, CO · Full-Time, Long-Term Hire · $28-$32/hr + Growth Path + Bonuses Read this first. This isn't a normal Medical Assistant job. If you want to punch a clock at a big clinic where you're one of forty and go home the same way you came in, keep scrolling. If you want to be the right hand of a PA-owner, help build something that matters with a small team, and get paid on the value you actually create — keep reading. Who We Are Silk Life Medical is a Bioidentical Hormone Replacement Therapy (BHRT) and medical weight loss practice in Lakewood. About 200 active members, most of whom we care for virtually. No insurance. No assembly-line medicine. Members pay us every month because we actually listen, dig in, and give them their energy and confidence back. Owned and run by a PA who built the practice from scratch six years ago. We're rebuilding LEAN — one to two exceptional Medical Assistants working directly with the owner, not a team of ten. The bar is high because the seat matters. Who We're Hiring One exceptional Medical Assistant to own both back-office clinical work AND front-office patient experience. You'd be the owner's right hand across everything: Clinical: Phlebotomy, injections, assisting with BHRT pellet procedures, preparing compounded medications with zero-error accuracy, managing refills and lab follow-through so nothing slips. Patient-Facing: Being the warm, polished, professional voice patients hear when they call, text, walk in, or ask a question. Educating members on their treatment plans (we'll train you on the clinical side). Engaging members in a way that keeps them enrolled, adherent, and referring their friends. Ownership: Notice when something is broken. Fix it. Build the system so it can't break again. Leave things better than you found them. Compensation & Benefits - Starting rate: $28-$32/hr based on demonstrated experience - Clear path to $34+/hr with defined milestones at 60 days and 6 months - $200/month health insurance stipend to offset your ACA or spouse plan - Performance bonuses tied to real business outcomes (not vague "available") - Full monthly BHRT and/or weight loss program access (up to $600/mo value) - Free vitamin injections · Botox at cost · 40% off oral supplements - Comprehensive Metabolic25 blood panel after 30 days - 10+ paid holidays - Accrued PTO and sick leave - Real room to step into a lead role as we scale Schedule: Monday-Friday, 8:30 AM-5 PM. In-person at our Lakewood office. What We Actually Mean By Our Values Most job postings say "detail-oriented, team player, self-motivated." Here's what we actually mean: Detail-oriented → You have a personal system for catching your own errors, and you can describe it step by step. You don't rely on someone else double-checking you. Great with patients → Patients ask for you by name. You could recommend a member add a treatment to their plan without ever feeling like you're selling, because you actually believe in it. You genuinely like people and it shows. Self-motivated → Your career has visible upward slope. You know where you're going. You're doing something right now to get there. Team player → You notice when something is broken and you fix it before being asked. You leave your workstation cleaner than you found it. You make the people around you better. Hard-working → You take real pride in your craft. You love the actual work. You go home tired and satisfied, not tired and resentful. Required - 2+ years clinical MA experience - Independent phlebotomy skills - Confident giving injections independently - Strong math (dilutions, dose calculations, refill timing) - Extreme attention to detail- when preparing compounded medications, a small occasional mistake can have high consequences for our patients - High-end organization skills to manage multiple tasks throughout the day. - Reliable attendance and punctuality — non-negotiable in a lean shop - Professional presentation and communication style - Tech-Savvy - we are primarily telehealth and rely on Healthie, Asana, Dropbox, Outlook and AI - if you don't know them, you need to be motivated and able to learn them quickly and independently. We Can Teach You. You Have To Bring You. We can teach you BHRT, peptides, weight-loss protocols, our EHR, and every specific workflow in our clinic. We can't teach you how to be warm, detail-obsessed, driven, and genuinely enthusiastic about the work. If you bring the second, we'll happily invest in the first. Top of the Pile If You Have - Both front-desk AND back-office MA experience - Sales, patient retention, or membership program experience - Startup or small-business background — you like wearing multiple hats where your role matters - CMA / RMA / CCMA certification - BHRT, medical weight loss, peptides, or aesthetic wellness experience Company Description At Silk Life Medical, we move fast, think big, and break the mold of traditional healthcare. We value independence, innovation, and a patient-first mindset. If you thrive in a dynamic, high-impact environment, you'll fit right in. Company Description At Silk Life Medical, we move fast, think big, and break the mold of traditional healthcare. We value independence, innovation, and a patient-first mindset. If you thrive in a dynamic, high-impact environment, you'll fit right in.