Security Operations Engineer II

Security Operations Engineer II – responsible for day‑to‑day operation and support of physical security systems and applications at QTS. Job Responsibilities Maintain positive relationships and communication with staff and executive level management. Translate business requirements into functional and technical specifications. Accurately estimate the work effort associated with all technical deliverables. Identify alternative solutions at both the component and architectural level. Coordinate and manage day‑to‑day support activities with personnel from different groups with minimal supervision. Work closely with co‑workers, maintenance personnel, project managers, building managers, engineers, and contractors. Participate in on‑call duty, including providing off‑hour emergency support as necessary. Review and assist with construction and installation of remote systems and expansion of existing systems. Lead maintenance and modification of applications and security systems to facilitate more efficient operation. Work with Property Development, Solutions, and Facilities to develop comprehensive enterprise security designs based on the QTS Basis of Design. Qualifications Minimum of three years’ experience maintaining enterprise‑level IP based CCTV systems; Genetec or equivalent based CCTV/NVR appliances and software; TCP/IP networked CCTV systems. Minimum of three years’ experience maintaining enterprise‑level Access Control systems; Prowatch or Lenel systems. Minimum of three years’ experience designing CCTV, Access Control system integration and operation. US Citizenship for this position is required by law due to federal customer contracts. Preferred Qualifications Hands‑on knowledge of Prowatch, Lenel, and Genetec systems. Knowledge, Skills and Abilities Excellent analytical and troubleshooting skills. Strong organization, multi‑tasking, prioritizing, and teamwork skills. Ability to work quickly and independently in high‑stress situations or environments. Some travel to other sites required. Ability to read, interpret, and produce engineering documents including control drawings, sequence of operations, bill of materials, graphical user interface requirements, and functional specifications. Benefits Competitive benefits package that includes medical, dental, vision, life, and disability insurance. 401(k) retirement plan. Flexible spending and HSA accounts. Paid holidays, paid time off, and paid volunteer days. Employee assistance program, tuition assistance, parental leave, military leave assistance. QTS scholarship for dependents, wellness program, and other company benefits. Bonus eligibility. Equal Employment Opportunity Statement We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim. The "Know Your Rights" Poster is included here. The pay transparency policy is available here. QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e‑mail to View email address on click.appcast.io and let us know the nature of your request and your contact information. #J-18808-Ljbffr