Dental Practice Manager of Operations

Job Description

Job Description

Dental Office Manager

Join a supportive, patient-centered dental team where your skills truly matter.

Are you a motivated, team-oriented & reliable Dental Office Manager looking for a place to grow, feel valued, and make an impact each day? We’re seeking an enthusiastic professional to join our practice and contribute to an exceptional patient experience!

Schedule: Monday-Thursday 8AM-5PM

Compensation & Benefits

We offer a culture that values caring, professional development, growth, and sustainability. Our comprehensive and competitive benefits package includes but is not limited to:

• Competitive pay

• Medical, Dental and Vision insurance options

• Short-term and long-term disability insurance

• Life insurance gifted to you

• 401(k) with employer match

• Paid time off and paid holidays

• A team culture focused on growth, communication, and high-quality care

• Work-life balance

What You’ll Do

As a key member of our team, you will help support smooth, efficient, and comfortable patient care by:

• Lead, coach, and develop front office and support staff, fostering a positive, team-oriented culture

• Oversee patient scheduling, check-in/check-out processes, and front desk workflows

• Manage patient billing, insurance claims, and collections with accuracy and timeliness

• Monitor practice financial performance, including revenue, expenses, and KPI reporting

• Partner with the clinical team to ensure smooth coordination of patient care

• Support recruitment, onboarding, training, and performance management of team members

• Ensure compliance with HIPAA, OSHA, and Squire Dental policies and procedures

• Handle escalated patient concerns with professionalism and empathy

• Conduct regular team meetings, providing updates on practice goals and company initiatives

• Collaborate with Regional Managers and Squire Dental leadership on strategic initiatives

Qualifications

Required:

• High school diploma or equivalent; Associate’s or Bachelor’s degree preferred

• Minimum 3 years of dental or healthcare office management experience

• Strong leadership and people management skills

• Excellent communication, customer service, and conflict-resolution skills

• Knowledge of dental terminology, procedures, and insurance processes

Preferred:

• Proficiency in dental software systems (Denticon)

• Experience managing budgets, payroll, and office KPIs

• Prior supervisory experience with training and staff development

• Familiarity with HR processes such as scheduling, employee relations, and compliance

Work Environment & Physical Requirements

• Standard dental office environment

• Frequent sitting, computer work, and phone communication

• Occasional walking between clinical and administrative areas

• Ability to manage high-volume, fast-paced situations with professionalism

Don't Wait! Apply Today!

We are an Equal Opportunity Employer and prohibit discrimination or harassment of any kind. Employment decisions are based on qualifications, merit, and business needs. We are committed to fostering a professional and respectful workplace where all individuals have an equal opportunity to contribute and succeed, and where everyone has the opportunity to feel valued.