Guest Service Agent
HHM Hospitality
Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and assign guests to hotel rooms. Establish methods of payment and verify credit. Make and confirm reservations. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or the PMS system. Respond to guest requests in a timely manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Perform bookkeeping activities, such as balancing accounts and conducting audits. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skills High School diploma or equivalent preferred. Previous customer service experience or equivalent training required. Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It About Us HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law. #J-18808-Ljbffr HHM Hospitality
- Guest Service AgentGreet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.Your Growth PathFront Desk Supervisor or Sales Coordinator - Front Office Manager or Sales ManagerYour FocusImmediately greet guests...SuggestedFull timePart timeShift work
- ...Guest Service Representative Join Our Team at Tricoci University! Tricoci University of Beauty Culture is dedicated to providing exceptional beauty education and fostering an inclusive and welcoming environment for our students and guests. We pride ourselves on our...SuggestedFlexible hours
- ...Job Description Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator...SuggestedDaily paidFull timePart timeImmediate startShift work
- Extended Stay - - Responsibilities: Assist guests and answer phones; Check guests in and out and process payments; Maintain front desk area and office paperwork; Follow safety and security procedures; Assist with breakfast setup and housekeeping cross-training Extended...Suggested
- ...Description: The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast, friendly, fresh, clean, and in-stock shopping experience. GSRs assist in maintaining brand standards through the execution of tasks within the Store Operating...SuggestedWeekly payTemporary workLocal areaShift work
- ...Job Title Provides customer service to guests of hotel by performing the following duties. Essential duties and responsibilities include the following. Other duties may be assigned. Greets, registers, suggestively sells hotel rooms, issues room keys, assigns rooms to guests...Local areaShift work
$20 per hour
...Responsible for assisting residents, family members, and guests with general requests. Responsible for arranging for tours... ...record and channel information. Displays knowledge of the services and programs and other pertinent information regarding the property...Hourly payWork at officeImmediate start- A local wellness spa in Illinois is seeking motivated individuals to join their guest care team. Responsibilities include booking appointments, checking out guests, providing retail recommendations, and performing general cleaning duties. Ideal candidates are self-motivated...Local areaShift work
- Blue Sky Hospitality Solutions is seeking a dedicated Guest Services Agent to assist in front desk operations and guarantee guest satisfaction from arrival to departure. Responsibilities include managing guest registration, ensuring a positive experience, and handling...
- ...Bears Fit in Vernon Hills, IL seeks a friendly Member Services Team member to warmly greet members and guests, verify active memberships, and help sustain a welcoming club environment. This role supports check-in, billing updates, inquiries, and cross-department collaboration...
- ...skills: High School diploma or equivalent is required Experience in an office environment, answering phones, or customer service preferred Technology skills are important Must be self-motivated, organized, and professional Must be able to work independently...Daily paidFull timePart timeWork at officeLocal area
- Come rise above with Yona! Our employees are instrumental in maintaining a happy, healthy, and clean environment for the residents. We depend on our team members to be highly motivated, committed, and compassionate individuals who share our vision and work together to ...Local area
- ...Opportunity: Breakfast AttendantPrepare breakfast bar for hotel guests while greeting and servicing them in a friendly manner consistent with brand and/or... ....Your Growth PathRestaurant Server or Guest Service Agent – Restaurant Supervisor or Front Desk Manager.Your FocusCarry...Full timePart timeWeekend work
- ...impression of the community, requiring professionalism and a customer-focused attitude. Responsibilities include assisting residents and guests with requests, guiding tours, handling mail, and supporting marketing efforts while ensuring a neat lobby and current literature is...
- RLcosmeticsurgery is seeking a Patient Services Representative to deliver a high-touch, concierge-level experience while executing high-performance sales in a medical aesthetics setting. You’ll welcome patients, educate them on solutions, and convert conversations into...
- ...ideal candidate will have a high school diploma, be fluent in English, and show patience, professionalism, and interpersonal skills. Responsibilities include assisting residents, families, and guests and supporting front-desk operations. #J-18808-Ljbffr Ciel Senior LivingNight shift
- Rlcosmeticsurgery in Vernon Hills is seeking a Patient Services Representative to create a luxury experience for patients. You'll act as a brand ambassador, ensuring exceptional service during various interactions while also driving sales through effective communication...
- ...verifying insurance, collecting non-covered fees, and pre-registering outpatients in several clinical locations. Prior health system experience preferred; strong customer service and cash handling skills are essential. #J-18808-Ljbffr NorthShore University HealthSystem
- Why Join Sunrise Senior Living At Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day. At Sunrise Senior Living, we champion the quality of life for...Shift work
$19 per hour
Sedgebrook is seeking a hospitality-focused Health Center EVS Associate to join our team. This position is responsible for performing housekeeping throughout the community to maintain a clean and welcoming environment for residents. Work Schedule is Monday - Friday with...Hourly payFull timeMonday to FridayWeekend work- ...Opportunity: Room Attendant Clean and maintain guest rooms to ensure rooms meet established standards. Your Growth Path Housekeeping Supervisor - Assistant Executive Housekeeper - Executive Housekeeper Your Focus Greet guests upon interaction with a warm...Daily paidFull timePart timeWeekend work
- ...Overview Opportunity: Room Attendant Clean and maintain guest rooms to ensure rooms meet established standards. Your Growth Path Housekeeping Supervisor - Assistant Executive Housekeeper - Executive Housekeeper Your Focus Greet guests upon...Daily paidFull timePart timeWeekend work
$16 - $35 per hour
...Hilton is seeking Housekeepers / Room Attendants to maintain the cleanliness, organization, and overall appearance of guest rooms and hotel areas to Hilton brand standards. Housekeepers are responsible for cleaning assigned guest rooms, making beds, changing linens, cleaning...Hourly payFull timeShift workWeekend work- ...Strike Entertainment is seeking a Game Room Attendant to greet guests, keep games running smoothly, and promote our center’s offerings... ...arcade area. The position suits team players with strong guest service orientation and reliable work history. Evening and weekend...Part timeWeekend workAfternoon shift
$16 per hour
...to create an environment dedicated to thoughtful and attentive service with a focus customer experience. Compensation: $16.00 per hour... ...fun and evolving the Hampton Inn and Suites experience for every guest every time. 2. Represent the hotel in a positive manner at all times...Hourly payTemporary workImmediate startWorldwideFlexible hoursShift work$17.25 per hour
...Membership Concierge II As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our...Hourly payFull timeTemporary workFlexible hours$18 per hour
...Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for providing assistance to residents, guests and vendors in the community. $18/HR Greet residents and provide general assistance to visitors, prospective residents, and...Temporary work- ...assist with basic office tasks You serve as the face of the community—ensuring every interaction reflects Sunrise’s hospitality and service standards. What We’re Looking For: • High School Diploma/GED • Strong customer service and communication skills • Organized with...Work at officeShift work
- ...Description Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business?... ...building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and...Full timeTemporary workPart timeWork at office
- ...as the initial point of contact for residents, family members, vendors and guests visiting our community. Your primary responsibility as a Concierge is to provide exceptional customer service and hospitality by providing reliable information to those in need, supporting...Full timeTemporary workPart time
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