Grocery Clerk

JOB SUMMARY: To ensure that displays, coolers, and shelves are clean, neat and fully stocked while providing prompt and responsive customer service. To ensure goods are received, priced and fully stocked according to established procedures.

ESSENTIAL JOB FUNCTIONS:

PURCHASING, STOCKING, AND RECEIVING:

• Learn and stay current with all delivery schedules and ensure that receiving area is prepared for incoming deliveries.
• Ensure deliveries are received promptly and accurately and all products and invoices are routed to the appropriate areas.
• Ensure damaged/or mispicked items are handled using established procedures.
• Learn systems of pricing to ensure stocking efficiency and accurate pricing; be alert to incorrect pricing at all times.
• Be able to follow pricing and stocking guidelines as stated in the grocery department handbook, always striving for accuracy.
• Be familiar with plan for back stock storage and develop systematic knowledge of goods in back stock; alert manager if back stock is not rotated according to department practice.
• Follow guidelines established in grocery department to ensure department is fully stocked at the expected rate.

CUSTOMER SERVICE:

• Respond promptly to calls for assistance with customer needs, especially from cashiers.
• Assist customers with grocery questions and special orders in prompt, friendly manner while continuing high level of productivity in stocking.
• Be clear about regular items out of stock and when they are expected, if possible.
• Study written materials on natural foods nutrition and cooking methods, and develop sufficient knowledge to be answer customers' questions.

MAINTENANCE:

• Maintain receiving, storage and display areas in clean, orderly and efficient condition.
• Take out trash and break down boxes regularly.
• Be alert to condition of customer areas; sweep, mop, clean up spills as needed.
• Participate in regular and thorough cleanings of all work and display areas.

ESSENTIAL REQUIREMENTS FOR ALL JOBS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Daily Physical Demands Include the ability to sit or stand, use hands to finger, handle or feel, reach with hands and arm, walk, climb, or balance and stoop, ability to lift and move, talk or hear, and lift at least fifty pounds. Vision ability requirements include abilities for close vision, distance vision, peripheral vision and depth perception.

QUALIFICATIONS:

• • Ability and willingness to work hard and independently and to manage time productively
  • Demonstrated experience and/or interest in serving the public.
  • Facility with numbers and basic calculator procedures.
  • Ability to stand for long periods, lift 50 pounds and repeatedly climb stairs.
  • Detail oriented and commitment to accuracy and productivity.
  • Reliability and interest in working hard as team member.
  • Ability to handle multiple time demands.