Business Intelligence Manager

RAJ SPORTS RAJ Sports focuses on investment opportunities in sports and sports-related properties, drawing on the Bhathal family’s multi-generational experience and relationships in the industry. The firm seeks to leverage the power of sports to affect broader social and economic change through a variety of business and philanthropic strategies. Its deep experience in professional sports operations and large-scale real estate developments that create thriving community centers positions the firm to deliver valuable assets that will support further growth for the players, staff, and fans. The 2024 acquisitions of Portland Thorns (NWSL) and the Portland Fire (WNBA) represent a milestone for the city of Portland and places it at the epicenter of growth for women’s sports. The Role The Business Intelligence Manager is responsible for delivering high-quality reporting, dashboards, and analytical insights that support revenue growth, performance management, and executive decision-making across RAJ Sports’ professional sports teams, the Portland Thorns (NWSL) and Portland Fire (WNBA). Reporting to the Senior Director of Business Intelligence, this role leads the day-to-day execution of business intelligence, translating business data into clear, actionable insights for Ticketing, Marketing, Partnerships, Communications, Finance, and Executive Leadership. This position will act as a strategic analytics partner to business stakeholders while ensuring consistency, accuracy, and usability of reporting outputs. What You’ll Be Up To Build and maintain Tableau dashboards, KPI scorecards, and automated reports Ensure all reporting aligns to defined KPIs and metric standards for the following: Ticketing performance Pricing and revenue performance Marketing campaign results and ROI Corporate partner reporting and recaps Executive and league-level reporting Support business leaders with analytical frameworks and insights that inform decision making Identify trends, risks, and opportunities using internal and external data sources Develop analyses related to fan behavior, purchasing trends, and performance outcomes Provide clear context and recommendations alongside analytical outputs Maintain and support evolving KPI frameworks used across departments Develop analytical models and projections in the data warehouse to support: Sales and revenue performance Trend forecasting and scenario modeling Fan segmentation insights Partner with the Senior Director on more advanced predictive and strategic analyses Participate in cross-functional initiatives and special projects as needed Data Warehouse & Data Quality Own the analytics layer of the organization’s cloud-based data warehouse, ensuring reliable, scalable, and optimized data structures Write, maintain, and optimize advanced SQL queries, views, and derived tables to support reporting and strategic use cases Partner with data engineering resources to validate pipelines across ticketing, CRM, marketing, partnership, and merchandise Monitor warehouse performance and proactively identify optimization opportunities Validate data accuracy and integrity in reporting outputs Proactively surface data issues and collaborate with systems and data partners to resolve them Support adoption of BI tools through training, documentation, and best practice guidance Maintain documentation for warehouse schemas, business logic, and rules Ensure compliance with league reporting requirements and data privacy regulations Define user access standards What It Takes Bachelor’s degree in Business, Analytics, Economics, Statistics, or a related discipline, or equivalent experience. Master’s in Business, Data Analytics, Engineering, or Statistics preferred Experience in professional sports, entertainment, or consumer-facing industries strongly preferred 3–5+ years of experience in business intelligence, analytics, or a related field Advanced proficiency in Tableau or similar data visualization tools Advanced knowledge of SQL with experience building complex queries, transformations, and performance-optimized datasets Advanced Excel skills for analysis and validation Experience working with cloud-based data warehouse environments Familiarity with ticketing or event-based data systems is a plus Benefits Competitive salary and performance-based incentives, $80–$100K Comprehensive benefits package, including health insurance, retirement plans, and wellness programs Opportunities for professional development and career advancement Dynamic, collaborative, and fun work environment Opportunity to make a meaningful impact and contribute to the growth of women’s sports Ready to be a game changer in the best possible way? Apply now! If you’re ready to shape the future of women’s sports, send us your application. Let’s make history together! RAJ Sports is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. #J-18808-Ljbffr