Software Relationship Manager

Software Relationship Manager

Responsible for prospecting and running Heartland Point of Sale presentations both in person and over the phone to small and mid-sized merchants, restaurateurs, and businesses to ultimately close deals within a fast sales cycle. As a Software Relationship Manager (SRM) you will report to a District Manager and receive coaching from a Director. Activities include explaining our value proposition and demonstrating our cloud based Point of Sale solution, upselling current clients on other Heartland products and services, and maintaining regular communication with the Point of Sale District Manager.

Job Duties

• Close sales of our business solutions with merchants throughout the area.
• Work closely with your local District Manager to set appointments with business owners in person via your network and referral partnerships that you build.
• Run scheduled appointments, uncover needs, and present Heartland Point of Sale solutions to close sales in small to mid-sized businesses.
• During the training period, your District Manager will accompany you on your initial appointments to train you on our short-cycle sales process using our CRM platforms Atlas and Salesforce, used for lead generation, sales presentations, on the spot client financial analysis and paperless contract processing.

Additional Responsibilities

• Responsible for prospecting new clients.
• Maintain existing/prospective client records, in accordance with company policies, to include call notes, scheduled client interactions, contact information, and other relevant client information, in the Customer Relationship Management (CRM) system; currently Atlas.
• Responsible for achieving minimum production requirements, including setting first time appointments, to secure quota.
• Continuously build and develop knowledge of current product/service portfolio as well as changes and developments within the financial technology industry, to remain up-to-date.
• Attend weekly team meeting and weekly one-on-one with leader.
• Additional responsibilities may be assigned as needed.

Desired Skills & Capabilities

• Excellent prospecting, communication, presentation, and networking skills
• Works well independently and as part of a team
• Incentive-driven sales "hunter"
• Professional demeanor and impeccable integrity
• High sense of urgency and innate sales talent
• Enjoys cold-calling and speaking with people face to face
• Knowledge of Restaurant and/or Retail industry is a plus

Minimum Qualifications

• 18 years of age or older
• This position requires regular short distance travel to visit client sites
• Live in area relative to job posting location
• Ability to be in the field, a minimum of 75% of the time

Preferred Qualifications

• High school diploma/GED
• At least two years of relevant experience

Competencies

• Awareness
• Driven
• Resilient
• Respectful
• Committedness

Benefits

• Medical, dental and vision care
• EAP programs
• Paid time off
• Recognition programs
• Retirement and investment options
• Charitable gift matching programs
• Worldwide days of service

Compensation

• Base Salary: $50,000
• Residual Income: Keep earning from your hard work
• Monthly/Quarterly Bonuses: Extra financial incentives for exceeding quota and achieving sales goals.

Annual On-Target Earnings (OTE): $100,000+

Diversity and EEO Statements

Global Payments is an organization that stands against racism, intolerance and injustice in all its forms one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice. Global Payments is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law.