Operations Support Specialist I

Entry Level Office Support This entry level position provides internal customer service and a broad range of operational support activities for local and regional Pike Engineering operations. The role reports to a Supervisor or Manager in a Pike Engineering office. Essential Duties and Responsibilities Input information accurately from various sources into computer database or applications to support time and expense entry, work management, invoicing, AP, expense reconciliations, or other assigned processes. Provide general administrative and clerical support including mailing, scanning, copying; serve as receptionist. Run reports from tools or systems and review data inputs/outputs for completeness and correctness. Arrange employee engagement activities in the office. Prepare and modify documents (correspondence, reports, drafts, memos, emails) as directed. Meet established deadlines and deliver requested information timely. Schedule and coordinate meetings and appointments; maintain the master calendar of in‑house meetings and manage employee calendars & availability. Support company‑ and client‑sponsored events by organizing and scheduling catering, facilities, restaurants, or other vendors as needed. Maintain general administrative reports and databases including fleet, phone lists, storm rosters, occupancy, and PPE assignment. Monitor and order office supplies cost‑effectively. Assist with new employee onboarding process. Assist with maintaining fleet vehicles, coordinating and managing maintenance appointments and tracking mileage; outfit vehicles with required up‑to‑date equipment. Perform other duties as assigned by management. Complexity of Work Semi‑routine; majority of work covered by established procedures. Relationship to Outside Work Group Exchange of information, which occasionally requires tact and/or diplomacy. Qualifications To perform this job successfully a person must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made. Regular attendance required. High school degree or GED required. Associates degree preferred. 0–1 year experience in a similar support role or general administrative duties. Familiarity with utility or engineering office operations preferred. Language skills: Ability to read and interpret procedural documents; ability to write simple correspondence. Mathematical skills: Ability to apply fractions, percentages, ratios, proportions; compute rates and interpret spreadsheets. Reasoning ability: Apply common sense to execute written or oral instructions; handle problems with few concrete variables in standardized situations. Computer skills and knowledge of relevant software. Knowledge of operation of standard office equipment. Knowledge of clerical and administrative procedures and systems such as filing and record keeping. Ability to work independently and follow through on assignments. High energy level, able to work in fast‑paced, ambiguous environment. Professional appearance maintained at all times. Ability to work well with individuals from diverse backgrounds. Team oriented. Physical Demands Stand 1/3 of time occasionally; walk 1/3 occasionally; sit 2/3 regularly. Use hands to handle tools or controls 2/3 regularly. Lift up to 10 pounds occasionally; up to 25 pounds occasionally. Work environment: Work near moving mechanical parts occasionally; moderate noise. Special vision: Clear vision at 20 inches or less; color vision required. Work Environment Work occurs indoors in a standard office environment. Noise level moderate. No significant hazards such as explosives, radiation, or extreme temperatures. Equal Opportunity Employment Pike Engineering is an equal opportunity employer. EOE/Minorities/Females/Vet/Disabled. #J-18808-Ljbffr