Project Manager

Senior Project ManagerHanson, an integrated marketing agency focused on technology-enabled solutions, is seeking a Senior Project Manager to lead complex, dependency-driven web development projects in close partnership with engineering teams.This role partners closely with developers, creatives and strategists to deliver high-quality digital experiences. The ideal candidate is confident in building adaptive project plans, aligning teams and clients, and leveraging modern tools (including AI) to drive efficient, high-impact execution to deliver work on time, on budget and within scope.If you have experience leading web development projects and are a curious, organized problem-solver who embraces new technologies and continuously evolving ways of working, we'd love to talk.This position reports to our Director of Project Management.Responsibilities & ExpectationsLead end-to-end delivery of technical project plans, ensuring work is on time, on budget, within scope, and aligned with strategic and performance objectivesServe as the primary point of accountability for project health, proactively identifying risks, removing obstacles and driving solutionsManage dependencies across front-end, back-end and systems integrationsSequence work across development environments (dev, staging, prod)Facilitate clear, consistent communication across internal teams and clients, translating business needs into actionable plans, priorities and workflowsOwn project planning and resourcing; maintaining accurate timelines, budgets and project dataUse AI tools to support estimation, documentation and risk tracking in technical workflowsDrive alignment and momentum by leading meetings, setting expectations and ensuring next steps are clearly defined and executedIdentify risks and blockers early, provide mitigation strategies, and escalate issues with appropriate context and urgencyPartner with Account Management and Operations to manage scope changes, validate impacts and communicate updates to teams and clientsUphold and reinforce Hanson's processes and methods, including documentation standards, process consistency and continuous improvement initiativesContribute to a strong client experience by anticipating needs, managing expectations and addressing challenges with urgency and transparencyHelp shape and refine agency processes, supporting adoption and maintaining clear, up-to-date documentationWillingness to travel for client meetings, industry events and partner engagements as neededExperience and Qualifications3-5+ years of experience in project management at an agency, consulting or similarly fast-paced, client-facing environmentDemonstrated ability to manage complex, cross-functional digital projects with multiple stakeholders and evolving requirementsStrong understanding of how to manage web-specific components and artifacts such as API integrations, CMS implementations, technical requirements documentation, acceptance criteria, etc.Experience with digital, marketing or technology-driven projects (e.g., websites, CMS, CRM, eCommerce platforms such as Sitefinity, Optimizely, Contentful, Webflow, or WordPress)Strong communication and facilitation skills, with the ability to lead discussions, influence decisions and "say what matters" clearly and constructivelyProven track record of problem-solving, adaptability and sound judgment in ambiguous or rapidly changing situationsHighly organized with strong attention to detail, while maintaining a clear view of overall project goals and business impactProficiency with project management and collaboration tools (e.g., Jira, ClickUp, or similar)Ability to collaborate effectively across disciplines and adapt to different working styles and personalitiesAbility to calmly prioritize and manage multiple concurrent tasks/projects with flexibility, keeping others continuously updated on plans and progressWe value skills and qualities above all else, but a degree or certifications (PMP, CAPM, scrum) are a plusWhat We OfferHybrid work environment (primarily remote with in-office collaboration on Tuesdays; candidates must live within ~50 miles of Toledo, OH and be able to attend occasional team/client meetings)Competitive salaryMedical, dental and vision coverageGroup life insuranceShort-term and long-term disability insurance401(k) + Employer MatchPaid holidays, including paid time off between Christmas Eve and New Year's DayPaid birthday day offFlexible spending account (FSA) and Health Reimbursement Arrangement (HRA)We are currently working in a hybrid work-from-home and in-office model, so you'll be collaborating with Hanson teams in person and/or via Microsoft Teams, Slack and email.Hanson is an equal opportunity employer. We hire qualified professionals without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender, gender identity, age or any other status protected by applicable law.