Operations Coordinator

Operations CoordinatorTexas A&M University - Corpus ChristiThe Operations Coordinator serves as a key member of the University Center Operations team and is responsible for the daily operation of the Student Union, ensuring a safe, welcoming, and customer-focused environment for students, faculty, staff, and guests. The coordinator oversees facility operations, event setup and execution, student employee supervision, building inspections, risk management, technology support, and facility maintenance coordination.This position provides leadership during evenings and weekends, coordinates operational logistics for campus events, supervises student staff, and works collaboratively with campus partners to ensure exceptional customer service and successful event execution. The coordinator exercises independent judgment in managing daily facility operations and serves as the building manager during assigned shifts.Functional Area 1: Facility OperationsCoordinate the daily operation of the University Center.Conduct opening and closing building inspections.Ensure the facility is clean, safe, and operational.Monitor building systems and report maintenance concerns.Coordinate with Facilities Services regarding repairs and preventative maintenance.Assist with building access, keys, alarms, and security procedures.Maintain inventory of operational supplies and equipment.Inspect meeting rooms and public spaces for readiness, safety, and cleanliness.Perform routine facility inspections.Coordinate minor repairs.Monitor furniture condition.Report deferred maintenance issues.Assist with equipment replacement planning.Coordinate preventive maintenance schedules.Conduct routine safety inspections.Monitor emergency equipment.Ensure compliance with OSHA, ADA, fire safety, and university policies.Respond to facility emergencies.Complete incident and accident reports.Participate in emergency preparedness planning.Serve on emergency response teams when needed.Functional Area 2: Event OperationsCoordinate operational logistics for meetings, conferences, and special events.Review event setup requirements and ensure accurate implementation.Supervise room setups and furniture configurations.Coordinate event changeovers.Ensure compliance with fire code, occupancy limits, and safety regulations.Troubleshoot operational issues during events.Provide after-hours support for evening and weekend programs.Assist with large-scale campus events, commencement activities, orientation, and signature university events.Assist with operation of meeting room technology.Troubleshoot audiovisual equipment.Support wireless presentation systems.Coordinate with Information Technology and AV staff regarding technology issues.Maintain operational technology inventory.Functional Area 3: Student EmploymentRecruit, hire, train, and supervise student operations staff.Develop work schedules and assign daily responsibilities.Conduct performance evaluations and coaching.Monitor payroll and timekeeping.Develop student leadership and customer service skills.Enforce departmental policies and safety procedures.Facilitate ongoing training related to operations, customer service, emergency response, and risk management.Functional Area 4: Breakers Game RoomAssist with daily operation of the game room.Coordinate equipment maintenance.Monitor inventory.Assist with tournaments and student programming.Functional Area 5: Administrative DutiesMaintain operational records.Prepare reports and statistics.Assist with budgeting and purchasing.Monitor inventory and equipment replacement needs.Participate in departmental committees.Assist with policy and procedure development.Other duties as assigned.QualificationsBachelor's degreeTwo (2) years in hospitality or related experienceProficiency in Microsoft Office Suite applications.Ability to work flexible hours, weekends and evenings on short notice.Experience with student union operations and services.Experience coordinating event logistics and support.Experience with facility management and building operations.Knowledge of customer service principles and best practices.Knowledge of risk management principles.Knowledge of building safety practices and procedures.Knowledge of fire and life safety regulations.Knowledge of Americans with Disabilities Act (ADA) requirements.Knowledge of emergency response procedures.Experience operating basic audiovisual (AV) systems and equipment.Experience using event management and scheduling software.Ability to lead teams effectively.Ability to prioritize and manage multiple assignments simultaneously.Ability to communicate effectively and professionally, both verbally and in writing.Ability to analyze and resolve operational issues in a timely manner.Ability to establish and maintain positive working relationships with stakeholders.Ability to provide exceptional customer service in a fast-paced environment.Ability to exercise sound judgment and make effective decisions under pressure.Ability to manage competing priorities while meeting deadlines.Ability to work independently with minimal supervision.Preferred QualificationsMaster's degreeExperience supervising studentsSalary $3,833.34 Monthly $46,000 Annually ApproximatelyBenefits (rules, policies, eligibility apply)From our generous benefits package and professional development opportunities, to our retirement programs and our commitment to service excellence, the Island University is an engaging and rewarding place to work.Insurance:MedicalDental & VisionLife Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending AccountDual Career Partner ProgramOn-Campus Wellness OpportunitiesWork Life Solutions:Counseling, Work Life Assistance, Financial Resources, and Legal ResourcesTuition Benefits:Public Loan ForgivenessBook scholarships100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply).Retirement :Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP)Voluntary Tax Deferred Account/Deferred Compensation PlanTime Off :8+ hours of vacation paid time off every month.8 hours of sick leave time off every month.8 hours of paid time off for Birthday leave.12-15 paid holidays each year.All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.Equal Opportunity/Veterans/Disability Employer.