Bilingual Spanish-Speaking Program Manager

Job Description

Job Description

About the Organization: 

The Arc Prince George’s County serves more than 600 individuals with disabilities through a variety of programs, services and supports. Our primary areas of support are community living, family and personal supports, employment services, and day programs - all with an emphasis on person-centered community involvement and inclusion. To learn more about us and to review the complete job description, please visit

Position Summary: 

The Arc is seeking for a full-time Program Manager oversees all direct support professionals for their assigned homes. The Program Manager ensures that all services and supports are person-centered and promotes a culture of advocacy within the residential homes.

Key Competencies:

• Advocacy: Support individuals in expressing their goals, choices, and rights.
• Communication: Actively listen and collaborate with individuals, families, and community partners.
• Relationship Building: Foster inclusive opportunities for meaningful connections and friendships.

Key Responsibilities: 

Individual Support & Planning:

• Coordinate medical appointments and behavior support plans.
• Lead person-centered planning and promote self-advocacy.

Financial Management:

• Develop and manage budgets; oversee expenditures and financial records.
• Ensure cost-effective operations and proper documentation.

Community Integration:

• Promote frequent community outings and use of local resources.
• Engage families and natural supports in activity planning.

Home Quality & Safety:

• Ensure homes meet safety, licensing, and maintenance standards.
• Address site needs and provide emergency shift coverage.

Communication & Documentation:

• Maintain respectful communication with families, professionals, and staff.
• Participate in and document meetings; facilitate inter-agency communication.

Health Monitoring:

• Oversee individuals’ health needs, medical services, and hygiene support.

Professionalism & Leadership:

• Model positive behavior, maintain confidentiality, and solve problems creatively.

Supervision:

• Hire, train, and manage support staff; provide ongoing feedback and team leadership.

Note: Travel between sites is required. On-call availability for emergencies, including nights and weekends, is expected.

You Are Our Ideal Candidate If You:

• Strong interpersonal skills.
• Customer service-oriented.
• Excellent computer skills.
• Minimum high school diploma.
• 2 years of supervisory experience working with people with disabilities.
• Must have knowledge of community resources available in Prince George’s County.
• Strong organizational skills.
• Demonstrate an intensive understanding of the agency’s vision in terms of the importance of recognizing and honoring the individuals’ preferences and choices. 

Total Rewards:

The Arc offers a competitive salary and comprehensive benefits, to include medical, dental and vision plans. A 403(b) retirement plan w/ employer match, tuition reimbursement, benevolence program, paid holidays, generous paid time-off, paid training, company paid life insurance, and much more!