Work Study, Student Support (CCP & Early College Programs)

Work Study, Student Support (CCP & Early College Programs)

Learning Objectives:

First Jennings Near Peer Mentors are Tri-C students who were part of the College Credit Plus (CCP) program and now want to help current CCP students who are taking classes at Tri-C. By sharing their own success stories, these mentors can inspire and help new CCP students feel more connected and confident. Mentors may work in person at certain campus locations, online, or in a mix of both.

Student workers in this role will:

• Build strong communication and professional skills.
• Learn useful skills in mentoring, customer service, and planning events.
• Work with students from different backgrounds and share advice on how to succeed in college.
• Get familiar with college tools like My Tri-C Space and Brightspace and help students with basic tech questions like logging in, using email, or finding information on Tri-C's website.
• Learn how to understand what students need and connect them with the right college services, academic departments, and resources for CCP students.
• Grow more confident in helping students deal with emotional challenges and understand college rules and processes, especially when signing up for classes or handling course schedules and being enrolled in a class.
• First Jennings Near Peer Mentors Tri-C students who participated in CCP and are interested in working with current CCP (secondary) students enrolled at Tri-C. Their success post-CCP will inspire hope and fostering a sense of belonging for current CCP students.
• Services may be provided in person at select campus locations, virtually, or using a hybrid.

Student employees in this role will:

• Develop professional skills and communication skills.
• Gain transferable skills in peer mentorship, customer service, and event coordination.
• Work with diverse populations and provide tips on being a successful student.
• Learn and have a working knowledge of college technologies (My Tri-C Space, Brightspace, etc.) and assist students with general technical questions regarding student login, using student email, or navigating Tri-C's website.
• Become adept at interpreting student needs and linking them to appropriate early college, student and academic services, academic schools, and resources available to CCP students.
• Increase confidence in assisting students with navigating and working through emotional barriers associated with learning college processes policies that may arise when enrolling, scheduling, and taking courses.

• Consistently maintain 6 credit hours each semester;
• Maintain satisfactory academic progress;
• Adhere to College's confidentiality policy;
• Successfully pass background/drug screening;
• Answer phone and take messages;
• Clerical duties such as filing, data entry, copying and faxing;
• Open and sort mail;
• Strong interpersonal communication skills;
• Willingness to learn new technology;
• Assist with special projects;
• Other duties as assigned.

Special Note: Number of Openings (8)

Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.