Program Assistant

Department: Nursing Location: Metropolitan Campus Reports To: Dean, Nursing Recruitment Type: External/Internal Employment Type: Full-Time Support Staff Union Position: Non-Union Work Schedule: Standard College Hours: M-F 8:30am - 5:00pm Number of Openings: 1 SUMMARY The Program Assistant, Nursing Data, is responsible for maintaining program databases and systems and serves as an information resource for all nursing students and staff as needed. This includes gathering and compiling qualitative and quantitative data for program evaluation, accreditation reports, and grant monitoring, which may include developing presentations, training, and technical assistance to key stakeholders. The Program Assistant, Nursing Data will act as a liaison between internal and external partners, and the School of Nursing to ensure compliance with procedures for inputting and managing data and creating reports on a defined schedule. Works in collaboration with all internal and external stakeholders to ensure necessary academic operations are maintained. Manages and facilitates a variety of student and administrative processes to ensure overall student management within the School of Nursing. ESSENTIAL FUNCTIONS Manages departmental databases, college systems, external evaluation tools utilized by the School of Nursing Collects data from primary or secondary sources for entering into School of Nursing database and associated systems. Enters program data into systems and spreadsheets for programmatic use, accreditation compliance, and decision making. Maintains the accuracy and integrity of program data in compliance with accreditation standards. Analyzes gathered data on a regular basis for program evaluation in conjunction with School of Nursing leadership. Assists in the creation of presentations and communication materials to key stakeholders, including accreditation reports, executive summaries, and grant documents. Assists with ensuring student and faculty compliance and on-boarding as required by the clinical agencies through data compilation and analysis. Maintains and actively utilizes the nursing database for student management and addressing student inquiries, including but not limited to textbooks, digital tools, and Brightspace. Provides training, support, and technical assistance to internal and external partners. Maintains and submits associated and assigned reports as needed. Assists with walk-in students and answers student inquires as needed. Performs other duties as assigned. REQUIRED QUALIFICATIONS EDUCATION AND EXPERIENCE/TRAINING Associate’s degree in a related field Significant related experience may substitute for education. Proficiency in the use of Microsoft Excel, Word, & PowerPoint Demonstrated experience with software programming, report generation, developing databases, data entry. Demonstrated experience in data analysis, interpretation, and compilation for reporting. Demonstrated experience making sound decisions that affect a work unit or team. Demonstrated experience in a role requiring diverse problem-solving methods in a variety of situations. KNOWLEDGE, SKILLS, And ABILITIES Possess strong organizational and time-management skills. Possess excellent written, verbal, and interpersonal communication skills. Ability to foster a team environment and work collaboratively. Ability to research and analyze issues and develop solutions. Ability to manage multiple projects simultaneously in a deadline-driven environment. Ability to work accurately with great attention to detail. Possess excellent customer service skills and proven ability to develop and sustain productive customer relationships. Ability to effectively respond to requests from multiple levels of the College in various departments. Demonstrated basic project management skills. Demonstrated advanced proficiency with Microsoft Outlook, Word, and Excel Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity. Ability to develop and maintain relationships with key contacts to enhance workflow and quality. Possess basic knowledge of fundamental administrative support concepts, practices and procedures and ability to apply in varied situations as it pertains to the departmental focus. Possess sensitivity to appropriately respond to the needs of a students and the community. CRITICAL COMPETENCIES Service Focus Communication Quality of Work VERY IMPORTANT COMPETENCIES Adaptability Time Utilization IMPORTANT COMPETENCIES Collaboration Continuous Improvement PREFERRED QUALIFICATIONS EDUCATION AND EXPERIENCE/TRAINING Demonstrated higher education experience. KNOWLEDGE, SKILLS, And ABILITIES Demonstrated proficiency with Ad Astra Demonstrated proficiency with the Banner System Demonstrated proficiency with the Microsoft Office (Specifically Excel) PHYSICAL DEMANDS/WORKING CONDITIONS (The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.) The work is performed in a normal, professional office environment. The work area is adequately lit, heated and ventilated. Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying light items such as papers, files, pamphlets, books, etc. Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite. Work is partially performed in an environment with sufficient noise that may cause an employee to shout in order to be heard above the noise level. Work is partially performed in an environment exposing employees to hazards such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, or exposure to chemicals. Target Starting Salary Range: $41,000 to $45,000 The final offer for the successful candidate is targeted to fall within this range but will be based upon an assessment of internal equity, the unit’s available budget, and the candidate’s qualifications in relation to the minimum and/or preferred job requirement(s). Special Note: If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure . Any employment with the College is contingent upon satisfactory completion of a background check and drug screen. Equal Opportunity Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment/educational opportunity institution. #J-18808-Ljbffr