Administrative Assistant

Administrative Assistant The Administrative Assistant plays a key role in maintaining an organized and efficient office environment. This entry-level position provides administrative coordination across the organization; supporting managers, employees, and visitors and assists with a variety of clerical tasks. This position will also assist with onsite meetings and daily operational needs as they arise. Essential Duties and Responsibilities Office Operations: Processing all mail and package deliveries, ordering and managing office supplies, and act as a point person for vendor coordination while following established policies and procedures Communication & Reception: Answering phones, greeting visitors, and directing inquiries with a positive customer-centric attitude Scheduling & Meetings: Organizing appointments, meetings, and travel arrangements for a variety of stakeholders Data & Records: Performing data entry and expense report processing, preparing business correspondence, reports and presentations, as requested Client & Stakeholder Liaison: Acting as the main point of contact for internal and external clients, visitors, vendors, stakeholders, and outside service providers by delivering timely responses and excellent customer service Human Resources Support Event Support: Providing support with internal and external event planning and coordination, including basic scheduling, setup, and communication tasks Document Management: Writing, editing, and distributing business memos, reports, emails, letters, and forms while maintaining accurate records, both electronic and physical formats Completing additional entry-level tasks as assigned Qualifications/Requirements Education: High school diploma or equivalent; associate's degree preferred Experience: Prior administrative, clerical, or office assistant experience; experience as a receptionist/front office a plus Technical Skills: Basic proficiency in Microsoft Office Suite, including Excel and PowerPoint, familiarity with office equipment, and ability to learn administrative software systems Soft Skills: Strong verbal and written communication skills, effective time management, attention to detail, and problem-solving abilities Other: Ability to use critical thinking and sound judgment in daily tasks, capable of multitasking, working independently, and maintaining confidentiality. Works effectively in a collaborative, team-oriented environment. Able to prioritize and manage multiple responsibilities in a fast-paced setting Physical Requirements/Working Conditions/Equipment Used Light lifting up to 50#s may be required Corporate offices reachable by elevator; should be able to climb stairs in case elevators aren't functioning. General office noise and HVAC Ability to sit and/or stand and operate a computer with ability to multitask across many software communication and data entry programs while operating and communicating through telephone device for several hours a day. May be exposed to hazardous chemicals, biohazards, etc. Candidate must have ability to maintain punctual daily in-person attendance Other Requirements This is not a remote position and requires in office hours Monday through Friday 8am to 4:30pm, in our Cleveland Office.