Rehab Product Support Associate - Greater Richmond Area/DC

Job Title

Salary: $56,630

To work with Field Sales as a comprehensive team to help develop and focus on applications and configurations of advanced Rehab products

Responsibilities/Duties:

Focus on the continued training, development, and support for Rehab products (large portion to include Q Logic electronics) for customers, therapists, and VA facilities

Communicate consistently with Rehab Product Specialists, Regional Managers, and the Quantum Team in order to fulfill needs of Rehab providers in the assigned Field Sales territory

Travel throughout the assigned territory, to provide training and presentations on Quantum Products with a large focus on Q Logic electronics

Assist with education presentations and technical training, when applicable in the territory

Communicate Quality Assurance issues and concerns

Report field data regarding growth opportunities within your assigned territory to Rehab Product Specialists and Regional Manager

Maintain inventory on demo chairs, electronics, and accessories needed in the field

Maintain cost effective time and territory management

Submit monthly expenses and weekly itineraries for travel

Assist providers and their technical staff in troubleshooting and repairs of units in the field

Participate in VA clinics and VA related activities

Ensure all safety and security rules are strictly observed and any accidents, incidents or injuries are promptly reported to management

Complete the Annual CTPAT Security Training

Focus on continuous improvement, and consistently demonstrate good business judgment

Work effectively with all Pride departments to exceed internal and external expectations

Required Skills:

Must be a team player, friendly, professional, detail-oriented, and honest

Must have the ability to:

Multi-task, problem-solve, and prioritize in a fast-paced working environment

Work with multiple departments as a cross-functional team

Assemble and troubleshoot mechanical and electrical devices

Travel for the company and transport demo equipment as business needs dictate

Lift/Push/Pull up to 50 lbs.

Must have:

Relentless drive to achieve advancement and continuous improvement

Basic working knowledge of Microsoft Office Word, Excel and PowerPoint

Excellent web navigation skills

Excellent verbal and written communication skills

Excellent planning, customer service, public speaking and presentation skills

Preferred Skills:

Basic working knowledge of Pride operating systems preferred

Basic knowledge of clinical diagnoses and equipment considerations preferred

Strong mechanical and/or electrical assembly and troubleshooting skills preferred

Required Experience:

At least 1 year of experience with Electro-Mechanical Applications in a Health Care Industry, Sales, Manufacturing, and/or Production environment OR, in lieu of experience, an Associate Degree in a field related to Health Care OR, in lieu of a related Associate Degree, a Bachelor's Degree

Preferred Experience:

At least 2 years of experience within the Mobility Industry preferred

Current or previous successful employment experience with Pride Mobility Products Corporation preferred

Required Education:

High School Diploma or GED

Preferred Education:

Associate Degree in a Health Care related field preferred

Assistive Technology Professional (ATP) Certification preferred

Required Qualifications:

Must be legally authorized to work in the United States without sponsorship now, or in the future

Details:

This job description is not intended to be all-inclusive

This is a safety sensitive position

In exceptional circumstances, some of the physical requirements of this position may be modified or eliminated as a reasonable accommodation for a person with a disability as defined by the Americans with Disabilities Act

Pride Mobility Products/Quantum Rehab is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, physical or mental disability, protected Veteran status, age, or any other characteristic protected by federal, state, or local law. Pride Mobility Products/Quantum Rehab is an Affirmative Action Employer with obligations under VEVRAA and Section 503 of the Rehabilitation Act of 1973 for protected veterans and individuals with disabilities. If you are a person with a disability, a disabled veteran, or require a reasonable accommodation or assistance in completing an application for employment, please contact our human resources department at View phone number on click.appcast.io.