Desktop Support Specialist

Job TitleRequired Skills:Working knowledge of and experience with Windows 10 and Windows 11 operating systems RequiredRecent experience in a full-time Help Desk/Technical Support position 4+ RequiredExperience and proficiency using an Endpoint Management System 4+ RequiredExperience and proficiency using a Workstation Imaging Solution 4+ RequiredExperience and proficiency using a Service Management Ticketing System 4+ RequiredExperience and proficiency with Microsoft Office 365 applications 4+ RequiredProven analytical and problem-solving abilities 4+ RequiredExcellent verbal and written communication skills 4+ RequiredAbility to work independently with minimal direction and as a team 4+ RequiredAbility to work effectively with end users, technical staff, and senior staff – providing exception customer serviceExperience with PowerShell scripting and/or SQL reporting DesiredExperience with Symantec's Altiris and/or Microsoft In Tune DesiredExperience with Ivanti Service Desk DesiredExperience with Microsoft Deployment Toolkit DesiredExperience with Active Directory Desired