Patient Service Representative - Primary Care at So Main - Full Time

Position Summary Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned. Key Responsibilities Greets and registers patients; notifies medical staff of their arrival. Verifies current address and insurance status. Uses appropriate company procedures, referring doctors and correct protocols for writing referrals. Schedules referral appointments with specialists, hospital testing and lab work. Completes prior authorization of testing according to insurance requirements. Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate. If the office requires post charges to the patient’s account, uses appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts. Maintains providers schedules, optimizing effective scheduling of appointments. Confirms appointments for daily schedule. Assists in developing and implementing systems to support effective and accurate registration of patients. Makes recommendations to increase efficiency of patient care or administrative functioning of area. Education / Experience / Licensure High School Diploma or equivalent required. Previous experience in a health care setting performing similar functions preferred. Certification / Licensure: N/A. Software / Hardware Proficient in MS Office. What Elliot Health System Has to Offer Health, dental, prescription, and vision coverage for full-time & part-time employees. Short-term disability, long-term disability, and life insurance coverage. Competitive pay. Tuition Reimbursement. 403(b) Retirement Savings Plan. And more! Work Shift 40 hours per week, 8 AM to 5 PM. Equal Opportunity Statement SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law. #J-18808-Ljbffr 20 Elliot Hospital of the City of Manchester