Recruitment & Retention Manager - Homecare

Job Description

Job Description

Recruitment & Retention Manager – Homecare

Brooklyn, Staten Island, Westchester

100 - 120K

Overview

A growing homecare organization is seeking a strong Recruitment & Retention Manager to lead its caregiver recruitment department, build reliable hiring pipelines, and ensure a steady flow of qualified HHAs and PCAs.

This is much more than a recruiting role. We're looking for someone who can build and manage a high-performing recruitment team, develop relationships with HHA training schools and community organizations, and turn recruiting efforts into actual caregivers ready to work.

The right person is a hands-on leader who understands homecare staffing, knows how to drive results, and can bring structure, accountability, and creativity to a fast-paced recruitment operation.

Key Responsibilities

• Lead, train, and manage the caregiver recruitment team

• Establish recruiting goals, KPIs, and accountability measures

• Build strong relationships with HHA/PCA training schools, workforce programs, and community organizations

• Develop new recruiting channels through job boards, advertising, referrals, and outreach events

• Oversee the recruitment pipeline from initial applicant contact through hiring, onboarding, and first assignment

• Monitor conversion rates, recruiter productivity, and hiring results

• Identify bottlenecks and improve processes to reduce delays and applicant drop-off

• Work closely with coordination, HR, and compliance to align hiring with actual staffing needs

• Develop strategies to improve caregiver retention and reactivate inactive aides

• Track recruiting costs, evaluate sourcing channels, and identify opportunities for improvement

• Provide leadership with regular reporting on recruitment performance, hiring goals, and staffing needs

Ideal Candidate

• Strong experience in homecare recruitment, ideally HHA/PCA recruiting

• Proven ability to lead, coach, and hold a recruitment team accountable

• Experience building recruiting pipelines and developing new sourcing channels

• Established relationships with HHA training schools and community recruitment sources are a strong advantage

• Strong understanding of caregiver onboarding, staffing needs, and retention challenges

• Analytical and comfortable working with KPIs, recruiting data, and performance reports

• Creative, resourceful, and proactive in finding new ways to attract caregivers

• Strong organizational, communication, and leadership skills

• Results-driven, hands-on, and comfortable managing a fast-paced department

We're looking for someone who doesn't just generate applicants, but knows how to build a recruitment operation that consistently delivers active, dependable caregivers.

Email: View email address on ziprecruiter.com