Customer Success Specialist

The Customer Success Specialist role at Financial Solutions sits where Live Chat Support meets Data Entry, and the candidate who blends both writes their own ceiling. What Financial Solutions is really offering: $66,000 - $94,000 for 3 years of First Call Resolution, plus growth that does not stall at the door. Key Responsibilities Forecast demand and align marketing investment with sales objectives Set and monitor KPIs tied to revenue, retention, and acquisition cost Negotiate renewals before the sales marketing contract goes quiet Beat last quarter's $66,000 - $94,000 number without burning the pipeline Chase down warm referrals before competitors in Irving get the call What You'll Bring Demonstrated wins in sales marketing work somewhere near Irving, TX Hands-on familiarity with Live Chat Support, sharpened by Project Management side projects The kind of reliability that earns you the hard assignments A collaborative mindset and genuine enthusiasm for teamwork Few people outside TX realize that Financial Solutions powers a surprising slice of the sales marketing infrastructure running across Irving, TX today. We celebrate the person who asks the dumb question that saves the whole sales marketing project. The compensation here starts at $66,000 - $94,000, paired with unlimited PTO and a manager committed to your professional growth. Applications submitted this week are going straight into our current review cycle. The Customer Success Specialist position won't stay open forever, so make your move while it's live. #J-18808-Ljbffr Energy Innovation Corp