Customer Service Representative

Now hiring for a Customer Service Representative Location: Irving, TX Pay Rate: Pay Rate: $18.50 – $19.50 per hour Schedule: Flexible between 7:00 AM – 6:00 PM ET , plus occasional Saturdays Talk, Solve, Smile—That’s the Job. Looking for Customer Service Representative jobs in Irving where great communication makes a real difference? This opportunity lets you assist customers, solve problems, and build positive relationships while helping deliver outstanding service every day. Requirements Must have 2+ years in customer service/call center Previous customer service experience in a call center, retail, hospitality, or similar environment Strong communication and problem-solving skills Ability to work a flexible schedule, including occasional Saturdays Reliable attendance and ability to work in a structured, metric-driven environment Hardwired internet connection required (Wi-Fi not permitted) Dedicated, distraction-free home workspace Must pass a background check and drug screen No time off permitted during the first 90 days Job Duties Handle high-volume inbound customer calls Assist customers with account inquiries, service requests, and issue resolution Provide accurate information regarding mortgages, housing, permits, and related services Document customer interactions and complete post-call tasks accurately Meet quality, productivity, and schedule adherence metrics Deliver professional, courteous customer service on every call Collaborate with team members and leadership to ensure customer satisfaction Benefits Competitive Weekly Pay Comprehensive Benefits including medical, dental, and vision coverage. Life and Disability Insurance for added peace of mind. Optional 401(k) Plan to help you prepare for the future. Supportive Team Environment focused on professional growth and customer success. “The Staffmark team had consistent communication and a friendly demeanor.” Staffmark Associate #J-18808-Ljbffr Staffmark