Solution Representative

Solution Representative

At Netsmart, improving care delivery isn't just our aspiration; it's our passion! For more than 50 years, we've been a healthcare software company developing technology and providing services in behavioral health, human services, and post-acute markets. We collaborate with organizations and partner with our clients across the care spectrum to anticipate challenges, identify obstacles, and recognize new opportunities as healthcare evolves. We continuously strive to advance our Netsmart technologies and offerings beyond the EHR by embracing new technology trends that empower healthcare professionals to provide the best possible care.

Position Overview

Netsmart is looking for a Solution Representative to support the sales process by preparing for and delivering product demonstrations to prospective clients. This is a highly visible, client-facing role focused on clearly communicating product value and supporting revenue influence through effective solution demos.

Responsibilities

• Provide technical and product support for sales teams including solution presentations, proposal responses and follow up for current and prospective clients
• Present scripted and unscripted solution presentations to small and medium sized groups; demonstrating knowledge of solution's features and functionalities and effective facilitation of discussion and questions
• Apply knowledge of industry intelligence and trends relevant to specific audiences
• Clearly articulate and promote Netsmart's competitive advantages during solution demonstrations
• Promote Netsmart solutions at industry events, trade shows, client meetings and Netsmart's annual health conference meeting
• Review responses as a part of bid submissions or requests for proposals (RFPs); contribute clinical, financial and local workflow expertise as applicable, and share key RFP feedback with solution presenters
• Consume appropriate knowledge base for industries served to facilitate ongoing product development and product offerings to market

Qualifications Required

• Bachelor's degree or equivalent relevant work experience
• At least 2 years of experience working in a Human Services Industry or post-acute setting with knowledge of associated clinical and revenue cycle workflows OR
• At least 2 years of work experience with information systems, preferably in a clinical or financial healthcare setting

Expectations

• Up to 20% travel

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart's sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart's third party screening provider.

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All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.

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