Room Attendant

Room Attendant

Situated between vibrant Downtown Chicago and O'Hare International Airport, Loews Chicago O'Hare combines accessibility, comfort and style. Guests enjoy spacious and sophisticated accommodations, luxury amenities and complimentary airport shuttle service all designed to create a seamless stay for both business and leisure travelers.

A detail-driven Room Attendant who takes pride in creating spotless, welcoming spaces for our guests. You'll be the heartbeat of our guest experience - ensuring every room feels like a home away from home. In this role, you'll combine efficiency with care, delivering exceptional service that reflects Loews Hotels' commitment to comfort and quality.

Guest-Centered Professional: You thrive on making guests feel valued and comfortable, anticipating needs before they arise.

Precision-Focused Professional: You take pride in accuracy and consistency, ensuring every detail contributes to an exceptional guest experience.

Reliable and Proactive: You take initiative, stay organized, and consistently deliver on expectations.

Team-Oriented Collaborator: You work well with others, supporting your team to achieve shared goals.

Positive and Adaptable: You maintain a friendly attitude and adjust seamlessly to changing priorities.

Clean and sanitize guest rooms and bathrooms to Loews Hotels' standards.

Replace linens, amenities, and report any maintenance issues promptly.

Organize cleaning carts and linen closets, ensuring supplies are stocked and used properly.

Report lost items, suspicious behavior, and any irregularities to supervisors.

Attend departmental meetings and assist in related areas when needed.

Provide accurate information about hotel facilities and services to guests.

Maintain professional appearance and adhere to uniform standards.

Deliver friendly, helpful guest interactions that enhance satisfaction.

Follow OSHA safety protocols and departmental procedures for chemical use and emergency situations.

Regular attendance in conformance with standards.

May be required to work varying schedules to reflect business needs.

Required to attend all mandatory training sessions and meetings.

Perform other duties as assigned.

High school diploma or equivalent work experience preferred.

Previous experience in a cleaning role preferred.

Previous experience in a hotel or resort environment preferred.

Basic English skills preferred.

Ability to walk, stand, reach and bend.

Ability to push, lift, and pull items weighing up to 25lbs repetitively during entire shift.

Ability to work a flexible schedule, including weekends and holidays as required.

The wage for this position is $22.73.