Hospital Liaison

Hospital Liaison

Help Patients and Families Navigate One of Life's Most Important Transitions

Vitality Hospice is seeking a motivated, relationship-focused Hospital Liaison to join our growing team. In this role, you will serve as a trusted resource to hospitals, healthcare providers, patients, and families, helping ensure timely access to compassionate hospice care when appropriate.

If you are passionate about healthcare, enjoy building professional relationships, and thrive in a fast-paced environment, we'd love to hear from you.

Responsibilities

• Develop and maintain strong relationships with hospital case managers, discharge planners, physicians, social workers, nurses, and other healthcare professionals.
• Educate referral sources on hospice services, eligibility criteria, and the benefits of hospice care.
• Identify appropriate hospice candidates and facilitate timely referrals in collaboration with hospital staff and the clinical team.
• Meet with patients and families to explain hospice services, answer questions, and provide support during care transitions.
• Coordinate referrals and admissions with clinical team members to ensure a seamless transition to hospice care.
• Maintain regular contact with referral partners and provide exceptional customer service and follow-up.
• Participate in community outreach, networking events, and healthcare meetings to strengthen professional relationships and increase awareness of hospice services.
• Maintain accurate referral, account, and activity documentation within company systems.
• Support organizational growth initiatives through relationship development, education, and excellent service to referral partners.
• Conduct all outreach and referral activities in compliance with Medicare regulations, HIPAA requirements, and company policies.

Qualifications

• Healthcare marketing, hospice, home health, hospital discharge planning, case management, social work, nursing, or related healthcare experience preferred.
• Existing relationships within hospitals and healthcare systems in the assigned territory are a plus.
• Strong communication, presentation, and relationship-building skills.
• Ability to work independently, prioritize responsibilities, and manage a flexible schedule.
• Knowledge of hospice services preferred.
• Valid driver's license and reliable transportation required.
• Bachelor's degree preferred but not required with relevant healthcare experience.

What We Offer

• Competitive salary plus bonus opportunities
• Health, Dental, and Vision Insurance
• 401(k) with company match
• Generous Paid Time Off and Holiday Pay
• Mileage Reimbursement
• Referral Bonus Program
• Tapcheck – Access Your Earned Pay Early
• Ongoing Training and Professional Development
• Supportive, Team-Oriented Work Environment

Job Details

Job Type: Full-Time

Schedule: Monday–Friday

Work Location: Field-based position serving Burlington, Camden, and Gloucester Counties, New Jersey. Regular travel to hospitals, healthcare facilities, physician practices, and referral partners throughout the assigned territory is required.

Join a team dedicated to providing exceptional end-of-life care while making a meaningful impact in the communities we serve. Apply today and help patients and families receive the compassionate care they deserve.