Account Manager

Account Manager

Northwest Respiratory Services is seeking an Account Manager for our Des Moines, IA region. The Account Manager is responsible for promoting and selling Northwest Respiratory Services (NRS) products and services to prospective and existing customers. This role supports company growth and revenue goals by identifying new business opportunities, nurturing existing client relationships, and ensuring customer needs and expectations are effectively communicated within the organization. The Account Manager plays a key role in delivering an exceptional customer experience while driving long-term account retention and satisfaction.

Essential Duties & Responsibilities:

• Present and sell NRS products and services to current and potential clients.
• Prepare action plans and schedules to identify specific targets as well as project the number of contacts to be made.
• Follow up on new leads and referrals resulting from field activity.
• Identify sales prospects and contact these and other accounts as assigned.
• Prepare presentations, proposals and sales contracts.
• Develop and maintain sales materials and current product knowledge.
• Establish and maintain current client and potential client relationships.
• Prepare paperwork to activate and maintain contract services.
• Identify and resolve client concerns.
• Prepare status reports, including activity, closings, follow-up, and adherence to goals.
• Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate NRS staff.
• Coordinate NRS staff to accomplish the work required to close sales.
• Develop and implement special sales activities to reduce stock.
• Participate in marketing events such as seminars, trade shows, and telemarketing events.
• Follow-up for collection of payment.
• Coordinate shipping schedules and delivery of merchandise and services.
• Other duties as assigned

Benefits and Compensation:

• Base salary of $60,000 plus commission
• Medical, Dental, and Vision Insurance
• Employer Paid Life Insurance
• Matched 401K
• FSA Account (Medical and/or Dependent)
• Pet Insurance
• Short-term and Long-Term Disability
• Accident, Hospital Indemnity, and Critical Illness Insurance
• Vacation, Sick, and Paid Holidays
• Flexible start times

Qualifications:

• Bachelor's degree in business, Healthcare Administration, Marketing, or related field preferred.
• 2+ years of outside sales experience, preferably in Durable Medical Equipment (DME), or related field.
• Ability to work independently, organize and manage multiple priorities with little supervision
• Proven track record of meeting or exceeding sales goals and revenue targets
• Experience developing and managing referral relationships with Skilled Nursing Facilities, Assisted Living, and VA Facilities.
• Knowledge of respiratory products and services including oxygen therapy, PAP/CPAP/BiPAP, nebulizers, ventilators, and related DME equipment
• Strong territory management, prospecting, and account development skills
• Valid driver's license and ability to travel throughout assigned territory

Northwest Respiratory Services is a privately held, regional leader in the respiratory product and service industry. We proudly serve patients in their own homes, assisted living facilities, skilled nursing facilities, and veterans receiving care from the VA Hospital. Since 1976, we have been a trusted partner, dedicated to the highest standard of care at the best possible value.

Northwest Respiratory Services is an EO Employer M/F/Vets/Disabled

Northwest Respiratory Services