Amazon Program Manager, Suppression

Spreetail propels brands to increase their e‑commerce market share globally while improving operational costs. Learn how we are building one of the fastest‑growing e‑commerce companies in history: Work Your Way At Spreetail, we believe in empowering employees to work in the way that suits them best through our Work Your Way approach. Each team member has the flexibility to choose where they work most effectively each week—whether that’s from home, a coffee shop, or the office. While flexibility is key, we also value the power of in‑person connection. We bring our corporate team together in Lincoln each quarter for a week of intentional collaboration, team building, community engagement, and our All‑Hands meeting. It’s the best of both worlds: freedom to work your way, with meaningful opportunities to connect and grow together. Amazon Program Manager You will be the critical link between our brand partners, merchandising, and content teams. Your responsibilities include architecting and maintaining escalatory frameworks that protect our presence on the Amazon Marketplace and transforming reactive troubleshooting into proactive, scalable systems that drive week‑over‑week growth while maintaining a gold standard of brand excellence. How Will You Achieve Success Process Architecture: Design and optimize escalatory frameworks and SOPs to resolve recurring Amazon Marketplace frictions, specifically pricing suppression. Performance Tracking: Develop data‑driven mechanisms to analyze second‑level responses and monitor week‑over‑week and day‑over‑day performance fluctuations. Strategic Reporting: Build structured reporting suites to track internal request volumes, SLA compliance, and project milestones. Stakeholder Leadership: Define and lead solution ideation for key stakeholders when new brand‑driven opportunities or challenges arise. KPI Management: Own the definition and maintenance of business performance KPIs to ensure marketplace health and brand excellence. B2B Program Expansion: Scope and validate untapped B2B programs through ROI analysis to prioritize long‑term business benefits. Relationship Management: Deepen internal and external partnerships, acting as the primary point of contact for resolving high‑stakes marketplace issues. Strategic Documentation: Author white papers and gap analyses to advocate for support or systemic changes from external partners. What Experiences Will Help You In This Role Data Proficiency: Advanced expertise in Excel and SQL, translating complex datasets into actionable trends and business narratives. Amazon Ecosystem Expertise: Proven experience navigating internal Amazon systems and teams (Vendor Central, Seller Central, Brand Registry) to resolve high‑stakes issues. Financial Acumen: Clear, demonstrable understanding of how to calculate ROI and prioritize initiatives based on business impact. Systems Thinking: Track record of building repetitive processes—turning one‑off fixes into scalable, automated, or documented workflows. Communication: Exceptional ability to articulate complex technical or operational gaps to non‑technical stakeholders through verbal updates and formal white papers. What You Can Expect From Us Flexibility and generous vacation policy, paid time‑off for weddings, paid parental leave, and support for growing families. Acknowledgment of achievements through milestone celebrations, special gifts, swag store credit, donations to a nonprofit of your choice, and the Spreetail Spotlight Awards. Health & Wellness benefits: Affordable medical, dental and vision plans with coast‑to‑coast coverage, free telehealth and on‑demand mental health resources. Community impact: Paid time off to give back and make a social impact. Salary: $0 - $0 a year. Spreetail is committed to a diverse and inclusive workplace. Spreetail is an equal‑opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please email [emailprotected] . #J-18808-Ljbffr