Security Service Technician

Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company.

This position is responsible for servicing, installing, maintaining, and inspecting Security Systems, Access Control and CCTV systems. Ensure that all systems and components are maintained according to industry standards and the operational requirements of the customer.

Essential Duties & Responsibilities:

• Install security systems or appropriate devices, dismantle and/or reconstruct equipment as required by customer or the Company.
• Conduct testing and inspection of systems under maintenance agreement.
• Access control/CCTV network troubleshooting
• Respond to and complete system troubleshooting and repairs.
• Make connections and required adjustments as directed, test operation of all components of each system.
• Conduct site surveys upon request of management.
• Keep manuals and all details up to date as changes are advised.
• Report on activities completed, deferred, or requiring further action or material to management.
• Communicate with customers on job status or completion (installation or service).
• Write service and status reports.
• Respond to emergency service calls.
• Submit complete and accurate paperwork in a timely manner. Obtain proper signatures. Accurately record travel and service times, timesheets, identify warranties, changes and code issues and provide accurate descriptions.
• Ability to work independently on customer sites
• Perform other duties assigned by management.

Education/Qualification:

• A high school education or equivalent required.
• Some technical school training is a plus.
• Ability to operate hand and power tools.
• Ability to always operate fleet vehicle in a safe manner.
• A CompTIA certification in networking is preferred
• 1 year of security, access control, or CCTV experience required
• Experience in a fast-paced environment with multiple stakeholders.

Other Duties:

• Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
• Performs other duties as assigned.

Physical Requirements:

• Maybe required to sit; climb or balance; stoop, kneel, crouch or crawl.
• Must be able to walk and stand.
• Comfortable reaching, climbing (ladder/stairs) and bending.
• Must be able to verbally communicate via telephone.
• Must be able to lift and/or move up to 60 pounds.

Pay Range:

• $27.00 - $35.00 hourly DOE

Benefits and Perks:

• Excellent pay
• Medical, dental, vision
• Company paid life insurance
• Company paid short-term disability
• 401K with employer match
• Paid vacation and company holidays
• Training and Career Development
• Company vehicle (if job applicable)
• Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees

Pye-Barker Fire & Safety is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, pregnancy, sexual orientation, gender identity, gender expression, genetic information, disability, military service and veteran status, or any other characteristic protected by applicable law.