Supervisor - Ground Service Equipment Maintenance Operations

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape. Job overview and responsibilities This position is required to supervise (GSE) ground service equipment operations at United staffed maintenance operations. Responsible for the local maintenance planning and execution; productivity, accountability and dependability program execution and (SLA) service level agreement compliance delivering the optimum level of GSE in support of safe and reliable airline operations. Partners with all local customer bases ensuring positive customer relations and service level goals achieved. Maintain a positive working together relationship among co-workers and customers. Supervises team performance and execution against all division and corporate maintenance objectives This includes maintenance customer service level agreement (SLA) compliance, maintenance cycle time, all in service level goals / tolerances, planned and preventative maintenance program compliance Leads efficient and effective team maintenance operations in a positive, productive and safe work environment Supervises maintenance productivity, coordinates technical training, manages employee dependability issues, supports team recognition program and supports employee accountability programs in accordance with policy Leads safe and environmentally compliant maintenance operations Supports all safety / OSHA, environmental and training programs compliance Supports safety mitigation programs and leads investigations that support root cause analysis of accidents, injuries and incidents involving ground service equipment or team personnel Maintains proactive communication and positive relations with maintenance team and customer group stakeholders Manages accurate and effective customer reporting and communication programs while sustaining positive customer service and effectiveness ratings Qualifications What’s needed to succeed (Minimum Qualifications): Post-secondary education in a technical- or maintenance–related field, or equivalent work experience Minimum 2 years experience in a maintenance-related role Knowledge of planning and execution of maintenance operations, leading a team of maintenance personnel, advanced computer skills. Possess related technical knowledge. Limited travel may be required Must be legally authorized to work in the United States for any employer without sponsorship Successful completion of interview required to meet job qualification Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): Associate’s degree in business or related field ASE Certification Prefer experience in GSE-related maintenance operations Prefer knowledge of GSE-related maintenance operations The base pay range for this role is $126,309.60 to $154,378.40. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact View email address on click.appcast.io #J-18808-Ljbffr