Surety Business Services Specialist

Surety Business Services Specialist

Amerisure creates exceptional value for its partners, policyholders, and employees. As a property and casualty insurance company, Amerisure's promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee. With an A.M. Best "A" (Excellent) rating, Amerisure serves mid-sized commercial enterprises focused in construction, manufacturing and healthcare. Ranked as one of the top 100 Property & Casualty companies in the United States, we proudly manage nearly $1 Billion of Direct Written Premium and maintain $1.21 billion in surplus.

We are recruiting for a Surety Business Services Specialist to join our team. This role can sit remote in most locations across the U.S.

Position Summary:

Manage the day-to-day service requests of our agency partners. Lead the Surety department billing and receivable processes. Support the build out of organizational capabilities to meet the needs of the Surety line of business. Manage with the execution of these capabilities and contributing to the vision for continuing development to support an efficient and robust Surety business.

Responsibilities:

• Liaison with all supporting Amerisure staff to align Surety needs with existing Amerisure Insurance processes and procedures.
• Support internal development of both Policy Administration Solutions and Billing Solutions with user acceptance testing.
• Provide account setup and support to underwriting teams, with duties in and around the underwriting process including setup of financial analysis and file maintenance.
• Assist the Surety department by identifying and implementing improvements to our key systems and workflows.
• Provide support for all Agency maintenance functions
• Assist in developing internal reports and underwriting solutions
• Responsible for analysis and entry of bond transactions into the Surety BAS (Bond Administration System) including class coding, descriptions, premium and commission calculation
• Create and issue new bond and renewal documentation
• Provides support to Credit and Billing Services ensuring systems of record are properly updated
• Research and help Credit and Billing Services resolve premium and/or commission discrepancies

Requirements:

Associates degree or equivalent experience. 3 years commercial insurance or accounting experience, surety industry experience preferred. Strong organizational skills with the ability to manage multiple workstreams. Ability to function at a high level of effectiveness, flexibility, independence, and initiative without daily interaction with management. Intermediate proficiency with Microsoft Office Suite. Strong interpersonal skills including the ability to effectively build relationships across all levels of the organization. Ability to facilitate internal meetings and informational exchanges. Strong attention to detail with a willingness to focus on the customer experience. Travel up to 10%.

Amerisure Mutual Insurance Company is an Equal Employment Opportunity employer. Amerisure provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (to include sexual orientation and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local laws. Amerisure complies with all applicable laws governing nondiscrimination in employment in all locations where the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Amerisure prohibits harassment or discrimination of any kind and is committed to maintaining a workplace free from unlawful harassment or discrimination. Amerisure prohibits retaliation against anyone who reports discrimination, participates in an investigation, or opposes unlawful practices. Any improper interference with an employee's ability to perform their job duties may result in disciplinary action, up to and including termination.