Salesforce BSA
Georgia IT Inc
Salesforce BSA
Location: Westchester, IL Duration: 12 Months Rate: DOE Work Authorization – USC, GC, GC-EAD, H4EAD, TN, L2EAD
Job Description:
- The Salesforce BSA's will be responsible for requirements management, customer management, and acceptance criteria definitions.
- We are looking for Sales/Service Cloud experience that can do integrations but not necessarily an architect.
- There will be high priority on user story creation experience.
- Business initiatives:
- Day to Day: Help guide businesses to improve business processes and efficiency in Salesforce. They will elicit, document, and analyze around business challenges, and then produce data driven solutions.
- Needs analysis
- Eliciting requirements
- Business case definition
- Requirements writing
- Requirements review
- Flow and process diagramming
- Wireframing
- Business data analytics
- Problem solving
- Basic understanding of these Salesforce technical skills:
- AppExchange
- Automation
- Collaboration
- Data management
- Reports and dashboards
- CRM
- Platform
- Sales and marketing
Nice to have:
- Administrator (ADM 201)
Salesforce.com Service Cloud and Sales Cloud experience
Vacancy posted 8 days ago
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