Patient Service Rep
$37.71k - $62.19kFull-time
Brown Medicine
SUMMARY: Responsible for handling incoming patient calls, scheduling patient appointments and routing messages appropriately to the office locations. This position plays an important role in providing outstanding customer service to all patients. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Addresses inbound calls and communicates with BHMGPC offices about patient matters Answers phone calls in a courteous manner, identifying self and obtaining reason for call Documents all interactions according to standard operating procedures and accurately and appropriately enters information in the electronic medical record (EMR) Schedules patient appointments according to the guidelines for each office location Verifies patient demographic and pharmacy information Follows the protocol for handling each call according to specific criteria approved by Brown Health Medical Group Primary Care Effectively manages multi-line phone system Coordinates communication and information regarding high risk patients with the appropriate office or department Adheres to federal and local confidentiality laws, including HIPAA, ensuring patient privacy Follows Brown Health Medical Group Primary Care guidelines for protecting patients’ demographic, clinical and financial information Performs other job-related duties as assigned MINIMUM QUALIFICATIONS:
Pay Range: $18.13-$29.90
EEO Statement:
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location:
Brown Health Medical Group Primary Care - 593 Eddy St - Executive Suite Providence, Rhode Island 02903Work Type:
M-F 8am-4:30pmWork Shift:
DayDaily Hours:
8 hoursDriving Required:
NoVacancy posted 7 days ago
Similar jobs that could be interesting for youBased on the Patient Service Rep in Baltimore, MD vacancy
- ...Under general supervision, evaluates financial responsibility of patients, updates accounts to a billable/collectible status, research... ...Handles patient concerns with professionalism and excellent customer service skills. Relays any patient suggestions and complaints to...SuggestedImmediate start
$19.5 - $27.31 per hour
...insurance verification, evaluating financial responsibility of patients, updating accounts to a billable/collectible status, researching... ...general collections, accounts receivable oversight or customer service Preferred Education ~ Associates degree in healthcare...SuggestedWork experience placement$20 - $23 per hour
...Patient Service RepresentativeBuild What Matters Most—Families, Futures, and Your CareerEnjoy meaningful work while contributing to an organization that changes lives every day. US Fertility, the nation's leading partnership of physician-led fertility practices, is redefining...SuggestedHourly payFull timeTemporary workWork at officeImmediate startShift workWeekend workShady Grove Fertility
Towson, MD14 hours ago$19 per hour
...and a built-in buddy system across clinic locations Responsibilities Create a welcoming, professional first impression for patients, visitors, and referral sources Manage front desk operations including patient check-in, check-out, scheduling, insurance...SuggestedHourly payMonday to FridayMotion Physical Therapy Group
Nottingham, MD4 days ago$18 - $26 per hour
...Patient Service RepresentativeArtificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of...SuggestedWork at officeImmediate startRadNet
Lutherville Timonium, MD1 day ago$19.5 - $22 per hour
...this job include, but are not limited to, the following:Assisting patients using the kiosk prior to registration.Escorting patients in... ...patients in an expedient manner while providing excellent customer service, compassion, and kindness.Verifying all patient demographic,...Work at officeShift workWeekend workPatient First
Lutherville Timonium, MD14 hours ago- ...Full Time Patient Service RepresentativeAt Clinical Associates, we make being healthy easier. We connect our patients to a seamless system of integrated medical care, which includes in-house specialists in areas of practice, from cardiology to podiatry. We have been serving...Full timeWork at officeMonday to Friday
Clinical Associates, Inc.
Towson, MD1 day ago $19 per hour
...Confluent Health and our family of affiliated brands, Care Coordinators are the heartbeat of the clinic. They are the first voice a patient hears and the first face they see. You set the tone for the entire patient experience: organized, warm, and professional from the...Hourly payMOTION PT Group Inc
Parkville, MD1 day ago$16.12 - $23.21 per hour
...Customer Service Representative In Patient Registration Location: Ascension St. Agnes Hospital Baltimore - Seton Imaging Center Shift: 8:00 am to 4:30 pm Monday - Friday Ready to start a meaningful career in healthcare - even if you've never worked in the field...Hourly payLocal areaMonday to FridayShift work- ...Job Details Answers incoming patient phone calls and make outgoing collection calls regarding balances due. Patient Services Representatives resolve patient questions; contacting appropriate sources when necessary. The representative will conduct such activities as...Remote jobWork experience placementWork at office
- Location: Baltimore, Maryland, United StatesCompany: University of Maryland Medical SystemPosted: 2026-09-10University of Maryland Medical System seeks an experienced inpatient coder to accurately code hospital accounts for reimbursement, research and compliance. You will...Remote work
$18 - $31.89 per hour
...Patient Service Representative This onsite, non-exempt role is located at The Retina Care Center, Baltimore, MD office, which is part of Prism Vision Group. There will be occasional travel to other locations based upon business needs. Compensation Range: $18-$31....Work at office$17.83 - $22.92 per hour
...activities of the organization including but not limited to filing, telephone coverage, patient registration, and referrals as needed. Ensures delivery of quality patient services through utilization of patient-focused processes, established work standards, and policies...Hourly payFull timeWork at officeLocal area$18.13 - $22.02 per hour
About Our Company We're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind... ...all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care. Please...Hourly payDaily paidWork at officeLocal area$20.14 - $27.25 per hour
...5 per hour How you'll make an impact in this role Champion the Patient Experience:Provide a warm, professional welcome for every visitor... ...Flow:Maintain the heartbeat of the office by submitting daily service charges, reconciling deposits, and providing the essential...Hourly payFull timeTemporary workWork at officeLocal area$18 - $21 per hour
...Katzen Eye Group is searching for a Full Time, enthusiastic, patient focused, Patient Services Representative/ Medical Front Desk Representative for our office in Lutherville , MD. Great work hours, no late evenings, no major holidays or Sundays, a robust benefits...Hourly payFull timeTemporary workWork at officeWeekend workAfternoon shiftEarly shiftKatzen Eye Group
Lutherville, MDmore than 2 months ago- ...Responsibilities: Optimizes facility and professional collections. Collects co-pays and fees for facility and professional services from patient/guarantor according to established Hospital and faculty practice/departmental policies and procedures. Balances and closes...Full timePart timeShift work
- Job Title Conducts such activities as account investigation, follow-up and collections on unusual and complex accounts. Serves as lead worker and trainer for junior level staff; and other duties as assigned. Education and/or Experience High school diploma or general...Remote jobWork experience placementWork at office
- ...collaboration with the clinical team to include the medical provider, delivers navigation and coordination of services and interventions for identified patient's presenting to the Emergency Department. The Care Coordinator provides status recommendations, strives to promote...Part timeRelocation packageShift workNight shiftRotating shift
LifeBridge Health
Randallstown, MD3 days ago $56k - $94k
...Patient Care CoordinatorTravel Required: Up to 10%Clearance Required: Ability to Obtain Public TrustWhat You Will Do: We are currently searching for Patient Care Coordinators to support NIH clinical and research programs by coordinating patient-facing and administrative...Full timeFlexible hoursGuidehouse
Baltimore, MD3 days ago- ...correspondence. The Medical Secretary II is responsible for monitoring patients' check-in and checkout and performing other duties as assigned.... ...policies related to physician billing and different specialty services within UMSJMG.Education: High School Diploma or GED (Required);...Work at office
University of Maryland Medical System
Towson, MD2 days ago $18.4 - $29.74 per hour
...Position Provides administrative and clerical support on a patient-centered care unit or department. Facilitates communication and... ...supplies. Participates in multi-disciplinary quality and service improvement teams unit based/hospital committees and represents...Work at officeMedStar Health
Baltimore, MD14 hours ago- ...A prestigious university in Maryland is seeking a Patient Service Coordinator to ensure a positive experience for patients. This role involves scheduling appointments, assisting with insurance queries, and coordinating with healthcare teams. The ideal candidate should...Full time
Johns Hopkins University
Lutherville Timonium, MD1 day ago - ...is seeking a detail-oriented unit secretary to provide secretarial support for an assigned nursing unit, including maintenance of patient and unit records, receptionist duties, and coordination with multiple departments to ensure timely care. Education required is a high...
Boston Medical Center
Baltimore, MD2 days ago $18 per hour
...Secretary performs varied tasks assisting the Adult Medical Day Care Services (AMDCS) and Community Living Program (CL). The medical... ...preferred. Ability to maintain confidentiality and handle sensitive patient information in accordance with HIPAA regulations. Good...Temporary workWork at officeLocal areaLife
Halethorpe, MD1 day ago- ...passionate about delivering life-saving care to the most critically ill patients. Work alongside expert multidisciplinary teams using advanced... ....1. Provides a customer oriented reception and information service for patients, visitors, family members and patient care...Work at officeImmediate start
University of Maryland Medical System
Baltimore, MD2 days ago - ...We have JUST the opportunity for you. We are actively seeking a Patient Coordinator to join our team. Support our mission to providing... ...Patient Coordinator is responsible for providing quality customer service to patients and parents at check-in and check-out as well as...Work at officeLocal areaFlexible hoursDay shift
Benevis
Baltimore, MD2 days ago - ...performs routine tasks, such as typing correspondence, scheduling patient appointments for a limited number of physicians and business... ...of software used by department Knowledge of general customer service practices Ability to deal effectively and diplomatically...Work experience placementWork at office
University of Maryland Faculty Physicians
Baltimore, MD4 days ago - ...Performs high level tasks, such as correspondence, scheduling patient appointments for physicians and business appointments. Perform... ...knowledge of internet research toolsKnowledge of general customer service practicesAbility to deal effectively and diplomatically with...Work experience placementWork at office
University of Maryland Faculty Physicians
Baltimore, MD1 day ago - ...and places orders as indicated by the Unit Director.Transcribes patient care orders into the computerAssembles and prepares for... ...sequence and placed in appropriate area for Health Information Services pick-up upon patient discharge or when chart is thinned.Assists...Work at officeImmediate startWeekend work
Phenom People
Baltimore, MD2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Patient Service Rep. Be the first to apply!
Related searches
- patient access representative Baltimore, MD
- patient assistance representative Baltimore, MD
- patient access coordinator Baltimore, MD
- patient accounts representative Baltimore, MD
- unit clerk Baltimore, MD
- unit secretary Baltimore, MD
- patient registration representative Baltimore, MD
- patient care representative Baltimore, MD
- patient services representative Baltimore, MD
- unit assistant Baltimore, MD